Audi Palo Alto

Easy to work with for a great vehicle Everything about Audi Palo alto was really easy to deal with. Drew was our sales specialist who helped us along the journey from turning in a lease to Everything about Audi Palo alto was really easy to deal with. Drew was our sales specialist who helped us along the journey from turning in a lease to purchasing the brand new Audi Q3. We had to wait for it to come out and also to be delivered but he was great about making sure we got the color we wanted the dealer trades and also affair and easy to handle lease experience. I would recommend them as they are low pressure but will definitely send you information as it comes in and make sure that you are completely up-to-date. If you know what you want they won’t try to give you something else but rather try to solve it as best they can. If you don’t quite know what you want they will provide options with pros and cons as well! More

Overall good service Generally great service with inspection video available. However I had to wait for ~10 minutes before being helped. The number of loaner cars seems ti Generally great service with inspection video available. However I had to wait for ~10 minutes before being helped. The number of loaner cars seems tight - I was told only an A3 was available which was quite inconvenient compare with my original Q5. More

20k service Roger was amazing service advisor. Dealership is fantastic customer service and provides loaner cars. They gave me a brand new Q8 while my 2017 Q7 was Roger was amazing service advisor. Dealership is fantastic customer service and provides loaner cars. They gave me a brand new Q8 while my 2017 Q7 was being serviced. More

A good morning experience What a pleasure to have dealt with Roger and what a difference from many previous dealings when I brought my car in . Roger was respectful, kind, kn What a pleasure to have dealt with Roger and what a difference from many previous dealings when I brought my car in . Roger was respectful, kind, knew his job and listened very well. As a women I felt very comfortable. It was so refreshing , More

Excellent service I was greeted promptly by an advisor. And given a loaner. The car was ready as promised. Everything that was scheduled to be done were done. I was greeted promptly by an advisor. And given a loaner. The car was ready as promised. Everything that was scheduled to be done were done. More

Q8 Purchase Car buying is a stressful process and Radi at Audi Palo Alto made it as painless as it could have been. I felt he was straightforward with us, sup Car buying is a stressful process and Radi at Audi Palo Alto made it as painless as it could have been. I felt he was straightforward with us, super knowledgeable about the product, patient, no hard sell and he kept in mind what WE wanted. It wasn’t about what he wanted to sell us or about the way he would use the vehicle — always about us. Great experience! More

Great experience and service Audi Palo Alto did scheduled maintenance plus checked and performed all updated needed to our Audi. The experience was super convenient and the loane Audi Palo Alto did scheduled maintenance plus checked and performed all updated needed to our Audi. The experience was super convenient and the loaner car great. Our Audi was returned clean and ready for road trips. More

Great service! The guys who greet you when you arrive are so quick and friendly. Then Matt took over and handled everything so quickly and efficiently. Thank you The guys who greet you when you arrive are so quick and friendly. Then Matt took over and handled everything so quickly and efficiently. Thank you for a pleasant experience. More

John Su My mechanic couldn't fix my audi so sent me to the dealership. John was great and they gave me a beautiful brand new Q5 loaner! My mechanic couldn't fix my audi so sent me to the dealership. John was great and they gave me a beautiful brand new Q5 loaner! More