Audi Palo Alto

Excellent services no pushy sales I really like Luan my salesman. He is very helpful and not pushy at all. He is the one helping us to get the car, color and price we want. I will hig I really like Luan my salesman. He is very helpful and not pushy at all. He is the one helping us to get the car, color and price we want. I will highly recommend Palo Alto Audi car dealership to anyone. Special thanks to Luan. More

Professional From time of the appointment to driving off with the new car, each and everyone we met was professional. The advices during the buying process was sp From time of the appointment to driving off with the new car, each and everyone we met was professional. The advices during the buying process was spot on and I never felt rushed or played. I would highly recommend talking to Denis Kaganovich if you need to purchase an Audi. More

The service is great and very professional! The people who provide services are very nice, responsive, and friendly. They response to requests timely and explained the detail explicitly. I would The people who provide services are very nice, responsive, and friendly. They response to requests timely and explained the detail explicitly. I would recommend their service to others. More

Great service Audi Palo Alto does everything right. Car is spiffy clean and runs great afterwards. Friendly and respectful treatment. Comfortable waiting room nice Audi Palo Alto does everything right. Car is spiffy clean and runs great afterwards. Friendly and respectful treatment. Comfortable waiting room nice and clean. Wow More

Worst service I have had with any dealership I've had. I have been driving for 60 plus years and this was by far the worst customer service experiences of my life! I brought my new Audi A7 in for a windsh I have been driving for 60 plus years and this was by far the worst customer service experiences of my life! I brought my new Audi A7 in for a windshield replacement on July 1st, and did not get my car back until July 11th. When I dropped off the car early Am, My service agent Brenden said it might require an additional day, and he would call me that day to confirm. The call never happened until 11 days later. I called numerous times and left messages, requesting update but nothing happened. I eventually called the sales agent (Drew A. ) who was very apologetic, and said he would look into it. He also went out of his way to deliver my car that day. Perhaps my next service experience will be better, but I will also consider alternative Audi dealerships. Ken More

Q5 Service Excellent! The check in went smoothly and the service was completed promptly the same day as promised. The recall notice on the car was explained and Excellent! The check in went smoothly and the service was completed promptly the same day as promised. The recall notice on the car was explained and handled thoroughly. More

Straight forward pricing and quick service It was a pleasure working with Radek Kubiak. He gave me great deal beating all other dealers. Reserved the car for me before i got there and helped be It was a pleasure working with Radek Kubiak. He gave me great deal beating all other dealers. Reserved the car for me before i got there and helped best a competing quote. Over all it was a gr8 experience with Radek and audi of Palo Alto. More

Purchase of new vehicle We’re very satisfied with our purchased transaction. This is probably the easiest and fastest car purchase we had. Mila and Tony are the best. We’re very satisfied with our purchased transaction. This is probably the easiest and fastest car purchase we had. Mila and Tony are the best. More