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Audi Palo Alto
Palo Alto, CA
2,838 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,838 Reviews of Audi Palo Alto
June 11, 2019
Brand new brakes I am satisfied with the change of breaks in my car. My feedback is: it took three days to get the work done, which it is fine for me, however, I shoul I am satisfied with the change of breaks in my car. My feedback is: it took three days to get the work done, which it is fine for me, however, I should have received a notification about it the second day so I don't make plans. Second, my car was delivered to me dirty, it wasn't washed. More
by Juan
Verified CustomerEmployees Worked With
Matthew Rost, Ahres Yasin
June 10, 2019
Lease new Audi A4 & 75 k services Luan was amazing sale person providing w a quality services for us to take a lease on the day. Johns su was be to accommodate what I need to work o Luan was amazing sale person providing w a quality services for us to take a lease on the day. Johns su was be to accommodate what I need to work on my old q5. More
by PAIGEBYPHAM
Employees Worked With
Richard Yoneji , Luan Nguyen , Gino Maynetto, John Su
June 10, 2019
Efficient and professional Always a pleasure. When I arrive they are very friendly. Seldom have I had to wait. Confident they are doing what is needed efficiently and correctl Always a pleasure. When I arrive they are very friendly. Seldom have I had to wait. Confident they are doing what is needed efficiently and correctly More
by teresabrewer
Employees Worked With
Ahres Yasin
June 10, 2019
Excellent service Ahres was extremely helpful and friendly. The service experience was so pleasant and easy. The Process to take a loaner car was simple and the car was Ahres was extremely helpful and friendly. The service experience was so pleasant and easy. The Process to take a loaner car was simple and the car was great. Even though this dealership is not the closest to my home I will return in the future because of the experience I’ve had there. More
by kwill
Employees Worked With
Ahres Yasin
June 10, 2019
Excellent Service Ahres was extremely friendly and helpful to work with! He was very flexible on the days and times I wanted to come in for my service. The only thing I Ahres was extremely friendly and helpful to work with! He was very flexible on the days and times I wanted to come in for my service. The only thing I'd like to state is it'd be nice to be updated on a daily basis or process basis on what is going on with my car during service. Other than that, Ahres was amazing to work with, and he's very knowledgable. More
by tiffanyngo
Employees Worked With
Ahres Yasin
June 09, 2019
Best experience I've ever had at a dealership Luan made my purchase simple and clean. I could honestly say while I was shopping around Audi Palo Alto gave me the best experience. I never once felt Luan made my purchase simple and clean. I could honestly say while I was shopping around Audi Palo Alto gave me the best experience. I never once felt pressured and everyone was very attentive. Would highly recommend to anyone looking to buy an Audi. More
by paulrcelis
Employees Worked With
Luan Nguyen , Christina Ramos
June 07, 2019
Great courteous service doing everything right Every time I take this car for service, I get great courteous service doing everything right. I would recommend the dealership for both car purchase a Every time I take this car for service, I get great courteous service doing everything right. I would recommend the dealership for both car purchase and after that for service. More
by pompon86
Employees Worked With
John Su
June 07, 2019
Great price and great customer service I drove up from Fresno to purchase a car based on internet pricing. Glad I did, I got a great price on the car and their sales stuff was easy to work I drove up from Fresno to purchase a car based on internet pricing. Glad I did, I got a great price on the car and their sales stuff was easy to work with. More
by lewis.schulze
Employees Worked With
Michael Low, Paola Tapia
June 07, 2019
Convenient Things went well, communication throughout. Loaner was provided, not a long wait, service was explained, car delivered back clean. John was helpful a Things went well, communication throughout. Loaner was provided, not a long wait, service was explained, car delivered back clean. John was helpful and on time which matters. More
by WKOLER5
Employees Worked With
John Su
June 05, 2019
Very efficient The service was accomplished very efficiently and effectively. The service requirements were described in detail and follow up service requirements w The service was accomplished very efficiently and effectively. The service requirements were described in detail and follow up service requirements were explained. After the service, my car was washed. More
by davidofoz
Employees Worked With
Matthew Rost
