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Audi Palo Alto
Palo Alto, CA
2,834 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,834 Reviews of Audi Palo Alto
April 30, 2019
Best purchase ever! Out of all the cars I’ve purchased from a dealership, Audi Palo Alto is hands down one of the best dealers to work with. Omar and Gino made the proces Out of all the cars I’ve purchased from a dealership, Audi Palo Alto is hands down one of the best dealers to work with. Omar and Gino made the process very smooth and easy with no pressure at all. I will highly recommend them to anyone who is looking for new or used vehicles. More
by rubenpereziii
Verified CustomerEmployees Worked With
Gino Maynetto, Omar Rubio
April 30, 2019
Buy from Audi of Palo Alto! Denis and Gino were terrific and collectively made my purchase experience low stress and seamless. Both were very professional, friendly, courteous, c Denis and Gino were terrific and collectively made my purchase experience low stress and seamless. Both were very professional, friendly, courteous, comforting and thorough. I’ve been an Audi owner since the mid 90’s and this, by far was the mot effortless car purchase I’ve had thus far. More
by ZHAMILTON
Employees Worked With
Denis Kaganovich, Gino Maynetto
April 30, 2019
Fast and thorough oil change and inspection Quick and very friendly oil change and 25k inspection on a 2016 Audi A3. Spent the wait time working comfortably in the lobby and felt very well treat Quick and very friendly oil change and 25k inspection on a 2016 Audi A3. Spent the wait time working comfortably in the lobby and felt very well treated throughout my visit. More
by Lily
Employees Worked With
Matthew Rost
April 30, 2019
Easy quick and voila! New car! I went in on a Sunday to test drive a q5. I negotiated over the week among other options. I returned the following Sunday and purchased! The experienc I went in on a Sunday to test drive a q5. I negotiated over the week among other options. I returned the following Sunday and purchased! The experience was fast, friendly, and efficient. I now trust the dealership to go back for maintenance and other services. Thank you!! More
by luchen2007
Employees Worked With
Gino Maynetto, Radi Tamimi
April 30, 2019
A dealership that doesn't feel like a typical dealership A pleasant environment that didn't look like a dealership at all. It was a nice entrance, and I didn't have to wade through dozens of new cars parked A pleasant environment that didn't look like a dealership at all. It was a nice entrance, and I didn't have to wade through dozens of new cars parked outside. Though the inside had many cars, it was tastefully cured with a mix of car offerings. Radek and Leah were both professional, personable, and friendly. I had a good experience, and both were responsive to my queries and comments. I visited other Audi dealerships, and they didn't seem as calm or serene as this dealership. Much more frenetic at other dealerships, and the lots were more typical with many new cars just bunched together for efficient packing, rather than for display to potential customers. More
by fengis
Employees Worked With
Radek Kubiak, Leah (finance)
April 29, 2019
Prompt and friendly service personnel Dealership was prompt. Service was friendly. Service person was accommodative of my needs and requests. the loaner car was issued promptly. I was kept Dealership was prompt. Service was friendly. Service person was accommodative of my needs and requests. the loaner car was issued promptly. I was kept advised of the progress. More
by Vic
Employees Worked With
Ahres Yasin
April 29, 2019
Great buy Great experience would def buy from them again . They made the buying experience very easy— I was in and out of the dealership within a couple of hour Great experience would def buy from them again . They made the buying experience very easy— I was in and out of the dealership within a couple of hours. Other dealerships waste lots of time, these guy are to the point and into getting the deal done. More
by canezino
Employees Worked With
Denis Kaganovich, Gino Maynetto
April 29, 2019
Audi Palo Alto rocks If it's not enough that my car is a dream (my A3 etron), service at Audi Palo Alto is also spectacular. Scheduling was quick and easy, drop-off well-c If it's not enough that my car is a dream (my A3 etron), service at Audi Palo Alto is also spectacular. Scheduling was quick and easy, drop-off well-coordinated and speedy, loaner car for the day, and when I pick up my car it's clean, serviced, and ready for another flawless year. Every service person I've ever worked with at Audi has been delightful, personally attentive to me, energetic, and motivated to get me back on the road with my car quickly. I wouldn't go anywhere else. More
by JG
Employees Worked With
Matthew Rost
April 29, 2019
It was great customer service! No issues with the process of buying a new car. They met my demands and took care needs! I would really them to my family and friends. No issues with the process of buying a new car. They met my demands and took care needs! I would really them to my family and friends. More
by rdiaz30
Employees Worked With
Do Nguyen , Luan Nguyen , Tony Oliva, Omar Rubio
April 29, 2019
Not a good experience Went there to service my Audi A4. I had an appointment for 10am and I reached 10 mins earlier but there was nobody to receive. I just saw a bunch of p Went there to service my Audi A4. I had an appointment for 10am and I reached 10 mins earlier but there was nobody to receive. I just saw a bunch of people standing inside. I went inside to enquire and was asked to wait by my car, which I and others did for about 15 mins after which someone came and addressed. Staff was friendly but I felt they are short staffed and also got to know they had some system problems going on. I felt they were trying to hurry up ringing people up so I wasn’t asked anything about the car. What stood out was, I was told there are no loaner cars available, only once he had started typing stuff into the computer. So this is probably after 30-40 mins of being at the dealership. They did find a Lyft ride for me. For coming back, they asked me my address for a pickup. I work in a huge campus and my office is on an internal road so I couldn’t give an exact address. I had to hitch a ride from someone. The car was supposed to be cleaned but there was still a lot of residue of tree sap on the hood of the car which speaks about the mediocre job in cleaning. My previous experience was with Stevens Creek, and they were pretty efficient and even let me chose the loaner car! I wouldn’t be coming back nor would I recommend this dealership. More
by JOSHIVARUN9
Employees Worked With
John Su
