Audi Palo Alto

excellent your 15000 mile service for R8 V10 @ $1800 seems too high , others are not priced that high i rather come to you because of distance your 15000 mile service for R8 V10 @ $1800 seems too high , others are not priced that high i rather come to you because of distance More

Scheduled Maintenance All good. However, I reserved a loaner and there was some doubt when I arrived, about availability. They found one, but if they hadn’t, I would have h All good. However, I reserved a loaner and there was some doubt when I arrived, about availability. They found one, but if they hadn’t, I would have had to reschedule. That would have been a problem. I would think I should receive advance notification of a loaner might not be available. More

Great Service I continue to use John Su because he is absolutely friendly, professional and trustworthy as a service consultant. Provided a thorough explanation of I continue to use John Su because he is absolutely friendly, professional and trustworthy as a service consultant. Provided a thorough explanation of the work order of my wife’s car and expedited the maintenance service. The dealership/service departments always runs out of loaners by 9am so try to get your cars in earlier. Luckily, John got me a Lyft to work and back to AoPA. I hope they will increase the number of loaners soon. More

Above and beyond Sergio did an amazing job of handling a non scheduled urgent issue within 2 hours. He and the service team are exceptional! He brought a technician ou Sergio did an amazing job of handling a non scheduled urgent issue within 2 hours. He and the service team are exceptional! He brought a technician out to look at my car, found the part, and had the work done in less than 2 hours. Thank you! More

Quick recall fix So very Glad it was a quick fix only took half day! It was quick and painless to deal with @n6one in the department. I will be back So very Glad it was a quick fix only took half day! It was quick and painless to deal with @n6one in the department. I will be back More

Purchased! The salesperson and the dealership were easy to deal with. I think we both made a good deal.I purchased my first Audi ever and am pleased eight the ca The salesperson and the dealership were easy to deal with. I think we both made a good deal.I purchased my first Audi ever and am pleased eight the car. We expect to own it for many years. More

Stress free buying process Radi and the team at Audi Palo Alto made the buying process stress free. From pricing to finance, every step was made easy for us. I would highly reco Radi and the team at Audi Palo Alto made the buying process stress free. From pricing to finance, every step was made easy for us. I would highly recommend them! More

Maintenance and fix for battery problem Everyone was nice and John my service rep was great. Only issue was there was no loaner available even though scheduled. This was a problem sine I had Everyone was nice and John my service rep was great. Only issue was there was no loaner available even though scheduled. This was a problem sine I had some errands but it all worked out ok. More

Omar was great Omar answered all of our questions, and he tried to get us a cheaper rate by going to his boss and coworker when our auto repair guy told us it would Omar answered all of our questions, and he tried to get us a cheaper rate by going to his boss and coworker when our auto repair guy told us it would need some tune ups down the rooms. Omar was also quite friendly. The other employees were quick to serve us and nice. Took a little time to gather all the papers to sign, but that is to be expected. More