
Audi Palo Alto
Palo Alto, CA
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2,835 Reviews of Audi Palo Alto
Very professional sales approach David Young presented him as a professional Guided me through a car buying experience. He had me test drive the Q5 and showed And gave me a overv David Young presented him as a professional Guided me through a car buying experience. He had me test drive the Q5 and showed And gave me a overview of all the technology Built into this vehicle. All in all I enjoyed the Process although I question the "this is what The dealer paid invoice" If that is true maybe The dealer only makes money in the service Department. I doubt it. I would certainly recommend potential buyers To David Young Thanks Nick Rozzi More
Service Request John exceeded my expectations. Handled my questions with ease and suggested a loaner as to manage my expectation on timing. Also, he put me in conta John exceeded my expectations. Handled my questions with ease and suggested a loaner as to manage my expectation on timing. Also, he put me in contact with a colleague to help set up audi connect. Thanks John!! More
Great shopping experience The whole crew at Audi Palo Alto were excellent they had exactly the vehicle I wanted in stock and my car buying experience was top notch. I highly r The whole crew at Audi Palo Alto were excellent they had exactly the vehicle I wanted in stock and my car buying experience was top notch. I highly recommend Audi Palo Alto More
Audi Palo Alto The finance manager and the dealers there were quite good! I spoke with Howard and Gino and both were good in taking care of my needs! Howard was quit The finance manager and the dealers there were quite good! I spoke with Howard and Gino and both were good in taking care of my needs! Howard was quite responsive and helpful. More
2-year/20k service Excellent service. Was taken care of and treated with class. Great Audi Dealership. I'd say the location is great, once you get there. The loc Excellent service. Was taken care of and treated with class. Great Audi Dealership. I'd say the location is great, once you get there. The location can really be hard though during high volume hours. More
Fast and great experience Although it sucks to have to fix my soft close door on the day I purchased my q7, but Audi Palo Alto made it a pleasant experience. Friendly staff and Although it sucks to have to fix my soft close door on the day I purchased my q7, but Audi Palo Alto made it a pleasant experience. Friendly staff and great service. More
Service was a breeze From scheduling an appointment to picking my serviced car, everyone on the service team was efficient, friendly, and eager to help. Everything was ma From scheduling an appointment to picking my serviced car, everyone on the service team was efficient, friendly, and eager to help. Everything was made as easy as can be. Many thanks! More
10k maintenance Timely, friendly, professional service by individuals that helped me. The only reason that I didn’t give 5 star rating for everything is because there Timely, friendly, professional service by individuals that helped me. The only reason that I didn’t give 5 star rating for everything is because there’s a persistent issue with my vehicle that hasn’t been corrected after two visits. :( More
Perfect Service My car had been scheduled for regular maintenance and drop off was easy as usual. Within 10 min. I was back on my way having a brand new Q3 as a loane My car had been scheduled for regular maintenance and drop off was easy as usual. Within 10 min. I was back on my way having a brand new Q3 as a loaner. The best part of the experience was when an unexpected issue with my car required Audi to keep my car for another day, John informed me right away and made sure that I was covered. He called me another two times during the next 24 hours to keep me up to date and offered that I could keep the loaner until it was convenient for me to come and pick up my car. This is my third car that has been serviced by them and I will definitely come again. More
30K maintenances Service was quick, friendly and reasonable. Staff is always welcoming and want to take care of you from the service personnel to those in the car lo Service was quick, friendly and reasonable. Staff is always welcoming and want to take care of you from the service personnel to those in the car loaner department More