Audi Palo Alto

Sergio in service Sergio in the service center was great, friendly and accommodating. If you have not been and want to go, call and ask for Sergio for assistance. Sergio in the service center was great, friendly and accommodating. If you have not been and want to go, call and ask for Sergio for assistance. More

Amazing service from Mr. Sergio Rizo at Palo Alto Audi I had a very positive experience at Audi Palo Alto. I called on Thursday to have my car serviced on Friday. When I dropped off my car, despite the fac I had a very positive experience at Audi Palo Alto. I called on Thursday to have my car serviced on Friday. When I dropped off my car, despite the fact that I dropped off the car in the late afternoon (after 2pm) Mr. Sergio Rizo was able to complete the inspection for me on the same day after I have expressed that I wished to get the car back before Monday. During the service Mr. Rizo kept me updated with the status of the inspection in a timely manner. He was very thorough about explaining the inspection process and the status of my car. His communication was fast, honest and thoughtful. Despite my visit being late in the afternoon on a Friday, Mr Rizo and everyone I have encountered at Palo Alto Audi made me feel welcomed and not rushed. I would rate my experience with Mr. Sergio Rizo and Audi Palo Alto as 10 out of 10. More

John and Ahres/Alfred were great Fast and courteous, accommodating, professional. Got my two cars in quickly, one that day, and a loaner. They just made it as easy as possible. Fast and courteous, accommodating, professional. Got my two cars in quickly, one that day, and a loaner. They just made it as easy as possible. More

Pleased with service at the service center I received prompt attention and friendly service. The part I needed wasn’t in but it was delivered the next morning and my problem was resolved I received prompt attention and friendly service. The part I needed wasn’t in but it was delivered the next morning and my problem was resolved More

New Q5 purchase. We had a very positive experience at Audi Pao Alto. Hamid was very attentive and patient with us. Fahad has a great sense of humor and very helpful in We had a very positive experience at Audi Pao Alto. Hamid was very attentive and patient with us. Fahad has a great sense of humor and very helpful in explaining the service packages. Javier was knowledgeable and efficient in getting me up to speed on all the instrument panel features. I would recommend this team and dealership to anyone on the market for an Audi. More

Buying a car made easy. This dealership is really easy to get to and has very knowledgeable employees. Very laid back atmosphere too. The whole experience was enjoyable. Than This dealership is really easy to get to and has very knowledgeable employees. Very laid back atmosphere too. The whole experience was enjoyable. Thank you Audi Palo Alto! More

Check engine and speaker rattle John and sergio care of all issues with car and kept me In the loop at all times. Great communication and service. What I would expect from Audi. Exce John and sergio care of all issues with car and kept me In the loop at all times. Great communication and service. What I would expect from Audi. Excellent job guys. More

Bruce was Great!! Very professional and low pressure...will buy here again! Very honest and hard working staff at Pala Alto Audi. Would by here again for sure. Very professional and low pressure...will buy here again! Very honest and hard working staff at Pala Alto Audi. Would by here again for sure. More

Great Service! Everyone was very accommodating and patient. There were some technical issues on my end and everyone who helped me worked around the issue with me. Everyone was very accommodating and patient. There were some technical issues on my end and everyone who helped me worked around the issue with me. More

Everything was perfect and as promised Ahres Yasin was very professional, knowledgeable, courteous, attention to detail and helpful. Does not get any better than this when it comes to cust Ahres Yasin was very professional, knowledgeable, courteous, attention to detail and helpful. Does not get any better than this when it comes to customer service. The rest of the staff was also exceptional. More