
Audi Palo Alto
Palo Alto, CA
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2,834 Reviews of Audi Palo Alto
Great service. Thanks for the great service which was very timely and I appreciated it very much. I would definitely go back and expect similar service. Thank you Thanks for the great service which was very timely and I appreciated it very much. I would definitely go back and expect similar service. Thank you More
Great experience Javier, the technologist at Audi Palo Alto, was very helpful when I was learning about the car and its complicated technology. I now have a good idea Javier, the technologist at Audi Palo Alto, was very helpful when I was learning about the car and its complicated technology. I now have a good idea of all of the functions of the virtual cockpit, the navigation system, voice control, the air conditioner system, the seat configuration memory feature and even how to unlock the trunk using my foot reliably. More
Audi R8 35 k service Matt was great at the service center I had a lot of detailed questions and requested photos of the worknprogress They were happy to accommodate Matt was great at the service center I had a lot of detailed questions and requested photos of the worknprogress They were happy to accommodate me More

Audi Love We just purchased our second Audi from David at Palo Alto Audi. Great service and professionalism from start to finish. Thank you for another great ex We just purchased our second Audi from David at Palo Alto Audi. Great service and professionalism from start to finish. Thank you for another great experience. More
Great from start to finish Repair was done faster than original estimated time frame and service advisor communicated well . Loaner car provided and appointment was made with v Repair was done faster than original estimated time frame and service advisor communicated well . Loaner car provided and appointment was made with very short lead time. More
Services advisor keep up-to-day services information Excellent use of texting messaging to communicate service Keep customer inform on services status Do not push for services that could be wait out fo Excellent use of texting messaging to communicate service Keep customer inform on services status Do not push for services that could be wait out for couple of months More
Great experience Took great care of me. I appreciated the text updates throughout the process. The service rep was very nice and took care of my needs. Took great care of me. I appreciated the text updates throughout the process. The service rep was very nice and took care of my needs. More
Sergio was responsive and patiently answered all questions t I had a very easy experience. From the uber to get home, the timely communications and clear expectations and expectations regarding the work, expect I had a very easy experience. From the uber to get home, the timely communications and clear expectations and expectations regarding the work, expected time and delays. Though the work took longer than expected, and I did have to follow up to get an update, but the loaner vehicle ensured no disruption. More
Great customer service Purchased a used Audi and could not have been happier with the quality of service and condition of the car. I dealt with Drew Michaels from the get-g Purchased a used Audi and could not have been happier with the quality of service and condition of the car. I dealt with Drew Michaels from the get-go and he was great to work with. Informative.. answered all my questions and accommodated my remote location. Best buying experience I've had with a dealership. They really seem to take care of their customers. More
Quick and good They were doing the 20k service for my A4 and it is quick and good. I feel quite satisfied for their service. will come again. They were doing the 20k service for my A4 and it is quick and good. I feel quite satisfied for their service. will come again. More