Audi Palo Alto

Redemption I had a terrible experience with service at this dealership last time and decided to give it one more chance. Fortunately, I had the opposite experien I had a terrible experience with service at this dealership last time and decided to give it one more chance. Fortunately, I had the opposite experience this time around. I'm glad they have improved! More

Great services! Very pleasant service experience. The staff were friendly and helpful. The service is efficient. The waiting area is clean and comfortable. Overall ve Very pleasant service experience. The staff were friendly and helpful. The service is efficient. The waiting area is clean and comfortable. Overall very pleased and will definitely come back. Oh BtW they scheduled my service right away! More

Good and hassle free experience I was pleased that the service was excellent, prompt and timely throughout the whole process from the time I arrived, pickup loaner and pickup my car I was pleased that the service was excellent, prompt and timely throughout the whole process from the time I arrived, pickup loaner and pickup my car when done. All done in a professional, courteous, and helpful manner. More

Service for my new Q5 The was an issue regarding a check engine light. I called customer service and Anne was so helpful!!! We made an appointment and when I arrived I wa The was an issue regarding a check engine light. I called customer service and Anne was so helpful!!! We made an appointment and when I arrived I was helped by Sergio who was so helpful! More

Great service Amazing service, everything was ready on time, texts sent to update. Kind and personal service . The car was clean and was ready for pick up Amazing service, everything was ready on time, texts sent to update. Kind and personal service . The car was clean and was ready for pick up More

As expected. I am very satisfied. Excellent service and completed the work ahead of schedule. Will come back again for next scheduled service or if it is needed I am very satisfied. Excellent service and completed the work ahead of schedule. Will come back again for next scheduled service or if it is needed. More

Battery Came in to have a battery replaced. Done while I waited. Matt was was very helpful in making sure that I was satisfied. Would recommend Came in to have a battery replaced. Done while I waited. Matt was was very helpful in making sure that I was satisfied. Would recommend More

Service visit for my Q5 Addib was very helpful and communicated very well. Car was dropped off in the am and was ready by that afternoon. No hidden fees and very upfront. De Addib was very helpful and communicated very well. Car was dropped off in the am and was ready by that afternoon. No hidden fees and very upfront. Definitely appreciate how he greeted me and kept me in the loop. More

Able to get parts replaced within two days Good service I am able to get parts replaced in two days. I also get a loaner car while they were doinh the service for me. Good service I am able to get parts replaced in two days. I also get a loaner car while they were doinh the service for me. More

Quick, friendly, and easy! John got me through my first Audi service quickly. He answered all my questions and ensured no stone was left unturned. See you in a year! John got me through my first Audi service quickly. He answered all my questions and ensured no stone was left unturned. See you in a year! More