Back

Audi Palo Alto

Palo Alto, CA

4.1
2,834 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

Directions

By Type

2,834 Reviews of Audi Palo Alto

June 29, 2018

The usual amazing Audi experience Prompt service, full attention to detail, great customer service. Using Uber to drop off instead of going through a loaner car service is actually mor More

by ALEX3337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
June 29, 2018

Attentive Thank you very much to Radek Kubial and Tony Oliva for an excellent auto purchase experience. The process was simple and enjoyable. Thank you Anth More

by Bsalgado73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Deepak, Radek Kubiak, Tony Oliva
June 29, 2018

Amazing experience My experience was amazing, It was great to meet Redek and Gino. I enjoy the time in the dealers and the chat with both during my buy experience. More

by felipetavareschaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Maynetto, Radek Kubiak
June 29, 2018

Best of everything! I’m so impressed with Palo Alto Audi! They really want to please you and give you the best service possible. They even provided a loaner car for just More

by LEVANS1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Cordero
June 29, 2018

Great service! My service appointment was great. Check my car in 15 min before scheduled time I received my loaner vehicle and was finished in 20 min. I was called l More

by DKITAURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanna Madjus
June 29, 2018

New A6 lease leasing from Mr Kubiak was a no hassle business. No pressure and no haclking on price. will definite recommend to whoever want to purchase or lease an More

by chanh8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Radek Kubiak, Tony Oliva
June 29, 2018

Ignored discount notice sent to me from Audi to invent me Audi sent me an email offering discounts to replace my 4 tires and alignment.. The Service Advisor John Su did not tell me about the discount and c More

by craig49
Price
Recommend Dealer
No
Employees Worked With
Denis Kaganovich
Jul 12, 2018 -

Audi Palo Alto responded

Craig, Thank you for taking the time to leave us a review about your recent service experience. We apologize it wasn’t the exceptional service we strive to offer all of our clients. As for the email from Audi, it’s very likely that John had no knowledge of the upcoming discount, however we understand it can be frustrating to receive a letter for discounts right after completed services. Please reach out at your next service and we’ll see what we can do to possibly make your experience more positive. Audi Palo Alto Service Team

June 29, 2018

John was aw some He was so accommodating, friendly A huge difference from in the past. Audi pall alto is so much better than before. Kudos to the management More

by JENNTENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
June 29, 2018

First time customer I’ve been to other dealerships in the area as well as Los Angeles and this dealership service team were organized and efficient Will definitely be b More

by BARBROLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Su
June 29, 2018

great Good service on my wife a6. It was friendly and on time, I will return to audi palo alto for service. good work. SPot on. More

by ronalvio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- cant remember name
...
248
...