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Audi Palo Alto

Palo Alto, CA

4.1
2,835 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,835 Reviews of Audi Palo Alto

April 09, 2018

Excellent service This was my first service at Audi Palo Alto. The service went well and my car looks great. I will happily return for future service. More

by VLFORNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rost
April 09, 2018

Very friendly service center Always had great experience with this service center. Great customer care. The responses have been timely and this time got discount on the service pr More

by dinesh.gkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addib
April 09, 2018

Awesome, efficient and Went in to lease an Audi A5 Sportback. My experience with Audi Palo Alto was a breeze. In particular, Marcus and Javier were really helpful with their More

by mathursamarth92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Ramirez, Javier Victor
April 09, 2018

Courteous service staff I got my 2017 Audi A4 in for a 20k service and got in and out quickly with help from Jesus, who was very friendly. He got done with paperwork and loa More

by ankitagrawal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
April 09, 2018

Leak into cabin not solved I first brought a leak into my preowned certified Q5 to the service center’s attention in January. The leak persisted and I could not get a timely app More

by WNG3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Rost
April 09, 2018

Good service Sergio was able to finish my service on the same day, which was estimated as a two day job, definitely a good experience. Keep up the good work. More

by Cxyzs7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
April 07, 2018

Excellent overall experience. Paola was great, very helpful and honest in finding me the right car. Would highly recommend it again to anyone looking for a new More

by JAREDJHERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paola Nunez
April 06, 2018

Repair One of my warning lights came on and the service center was able to fit me in very quickly. Addib was helpful, friendly, and provided great customer s More

by Ashleegomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addib
April 06, 2018

Not Fullfill Promises I bought a Q5 Prestige from this dealer, i accepted the price the sale gave me without any negotiation in return i asked for couple key chains. They p More

by Ongq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Radek Kubiak, Tony Oliva
Apr 12, 2018 -

Audi Palo Alto responded

Hello Ongq We hope you are enjoying your Audi Q5 and we apologize for the inconvenience of getting your key chains late to you. Sorry to hear you find the key chains you selected from the Audi accessories portal cheap looking. They cost $21.95 each, if you do not like them, we will gladly exchange them for another key chain. Please feel free to contact your Audi Brand Specialist, Radek, and he can help coordinate that exchange. We trust that this will serve to reinstall your confidence in the quality of our service at Audi Palo Alto and we hope to continue to earn your business in the future. Your Audi Palo Alto Team

April 06, 2018

Maintenance My experience was very smooth for a maintenance repair done in a timely fashion which is why I return to audi of Palo Alto for my maintenance and repa More

by dr.mangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Cordero
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