Audi Palo Alto

Low pressure, easy to work with Of all of the dealerships I visited while shopping, Audi Palo Alto was the least chaotic of the all. Parking was easy and the team was great. I w Of all of the dealerships I visited while shopping, Audi Palo Alto was the least chaotic of the all. Parking was easy and the team was great. I worked with Andy Tran, who was able to get me into the car I wanted and structured a deal that met my family's needs. He struck a great balance of following up without being too aggressive. On the finance side, we worked with Gino Maynetto, who made the paperwork portion of the process super quick an easy. So far, I'm loving my A3 e-tron and will visit Andy again for our next car. More

Great sales experience with David Young David Young was attentive and helpful throughout the sales process. He spent time explaining the options for us and considering our concerns. He was n David Young was attentive and helpful throughout the sales process. He spent time explaining the options for us and considering our concerns. He was not pushy and allowed us to have private time to talk, while making this big decision. He guided us through the process of purchase, and then as well gave us a great introduction to the new features of our car. We left the dealership very satisfied with the purchase and the experience. More

Fast & efficient Service was friendly, efficient and the car was ready in no time. They offered me a ride home as well! You do have to schedule about a month in advanc Service was friendly, efficient and the car was ready in no time. They offered me a ride home as well! You do have to schedule about a month in advance to get the time you want. More

Professional staff I found the service staff very professional and friendly, especially Sergio and Addib. I was very happy to find that the recall service was completed I found the service staff very professional and friendly, especially Sergio and Addib. I was very happy to find that the recall service was completed in just a couple of hours. Addib notified me promptly when my car was ready. Couldn't ask for anything more. More

Safety recall + one minor service Yes, Sergio took care of the whole process with high professionalism. It was prompt and pleasurable experience! Will definitely come back with other s Yes, Sergio took care of the whole process with high professionalism. It was prompt and pleasurable experience! Will definitely come back with other service needs. More

Good service but pricey and a bit slow Good service department Ask lots of questions to not get surprised with additional costs Challenging to schedule appointments - cannot be in hurry Good service department Ask lots of questions to not get surprised with additional costs Challenging to schedule appointments - cannot be in hurry Took 3 Monty’s to get appointment and 4 days without car More

Fast and done well Addib was pleasant and remembered me, and had recall problem complete faster than expected. The other important feedback I would give is that the se Addib was pleasant and remembered me, and had recall problem complete faster than expected. The other important feedback I would give is that the settings changed for my preset heating and I had to return to the service department to have the settings restored. More

Great selection nice people ...process took a while I’m very happy with my preowned Audi A4 everyone there was wonderful. The only reason it’s not five stars is because it took over four hours to go thr I’m very happy with my preowned Audi A4 everyone there was wonderful. The only reason it’s not five stars is because it took over four hours to go through the signing process. More