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Audi Palo Alto

Palo Alto, CA

4.1
2,836 Reviews
Call Dealership (833) 830-1068

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,836 Reviews of Audi Palo Alto

July 31, 2020

Happy with the quick turnaround time and service. Great communication throughout the process. Very helpful staff. Woukd bring in my car for future services here. More

by glavata
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
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July 30, 2020

Was able to get in and out quickly. Was accommodated by the same day appointment. The. Car was ready on time. Took 3 minutes to get my keys . More

by Roma
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Report | Print
July 30, 2020

Great service at Palo Alto audio service . Very happy to have such a dealership services in Northern California in 2020. Good job to all the service men. More

by BAHRAM0
Recommend Dealer
Yes
Employees Worked With
Tony Oliva, Bruce Andreu, Radi Tamimi, Bruce Andreu, Kevin Gaddis
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July 30, 2020

Audi Palo Alto did an excellent job in fixing the alignment issue I had. My service manager John Su was a pleasure to work with. More

by SCHANDRA0
Recommend Dealer
Yes
Employees Worked With
John Su
Report | Print
July 30, 2020

Benny and his team were polite, professional and a joy to work with!! They phoned me when a loaner was available and fixed my car in 24 hrs! More

by Lisakc
Recommend Dealer
Yes
Employees Worked With
Benny Gomez 5 star!
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July 30, 2020

I am always able to get my car in promptly and appreciate how helpful and attentive all the service staff are every time I come in! More

by WINDRA
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Report | Print
July 29, 2020

Car gets taken care of without worries. Friendly efficient staff. if you are lucky enough to get a loaner it’s super convenient. been going here for years. More

by will13k7
Recommend Dealer
Yes
Employees Worked With
John Su, Quan Huynh
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Jul 30, 2020 -

Audi Palo Alto responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2020

Efficient and kept me informed along the way. Friendly and knowledgeable staff. The team got me in and out of there in less than an hour. More

by EBTACY
Recommend Dealer
Yes
Employees Worked With
John Su
Report | Print
Jul 30, 2020 -

Audi Palo Alto responded

Hello, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Audi Palo Alto

July 28, 2020

Travis, our salesperson was professional, friendly and not at all pushy when it came to selling a car. We were happy that he was able to get the car for the price we wanted and would highly refer his name More

by ACVLAHOS
Recommend Dealer
Yes
Employees Worked With
Travis Brown
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Jul 30, 2020 -

Audi Palo Alto responded

Congratulations on your new vehicle! We're glad to hear Travis delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 27, 2020

The GM, Jon Bitterolf is a rock star. He gets customer service and customer satisfaction, in Spades! Mark Lightsey our sales guy, was terrific. We couldn’t be happier dealing with Audi of Palo Alto! Dan More

by drfrancis55
Recommend Dealer
Yes
Employees Worked With
Marc Lightsey
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Jul 30, 2020 -

Audi Palo Alto responded

Hello, we are so happy to read such a great review about Audi Palo Alto! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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