Audi Palo Alto

Very professional, caring, helpful, and responsive. The team didn’t try to sell me something I didn’t need, most of the time they were very responsive, and overall I just felt like I was being taken care o team didn’t try to sell me something I didn’t need, most of the time they were very responsive, and overall I just felt like I was being taken care of. More

It was a pleasure working with John Su! He was extremely professional & very proficient in helping with my car repairs. He coordinated all phases from taking in my car, to arranging for a loaner & for havin professional & very proficient in helping with my car repairs. He coordinated all phases from taking in my car, to arranging for a loaner & for having an excellent knowledge of the technical mechanics for fixing my car. He was super friendly & very personable. Audi of Palo Alto is fortunate to have John on their team. Well done John! More

John is awesome, timely follow up, friendly. Thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx More

Great communication, throughout the process. John was up front and provided options. Scheduling was also very easy, had my first choice open. Loner was brand new and in great considition front and provided options. Scheduling was also very easy, had my first choice open. Loner was brand new and in great considition More

This was my first time dealing with Audi Palo Alto and it was a decent experience overall. I had an unusual issue and they took care of it was a decent experience overall. I had an unusual issue and they took care of it More

The service Dept was 10. The people who work on the first floor near waiting room arrived at work and a few did not wear masks. I asked one male who was talking loud to someone on the stairs where his mask w floor near waiting room arrived at work and a few did not wear masks. I asked one male who was talking loud to someone on the stairs where his mask was and he said in his hand and kept talking. I live in a retirement facility and I am VERY careful not to catch Covid 19. Please respect other people who are trying to stay safe. !!!! Wear a mask!!!! More

Always a great experience! Very efficient and easy. Service was quick and communication was very clear. Looking forward to coming back for next service in another 10k. Service was quick and communication was very clear. Looking forward to coming back for next service in another 10k. More

Wonderful service, all my questions and concerns were answered in a professional manner, my service advisor offered the service package which I decided to purchase, I thought it was a excellent way to go answered in a professional manner, my service advisor offered the service package which I decided to purchase, I thought it was a excellent way to go. More

Great experience!!!Audi Palo Alto service was really Great experience!!! Audi Palo Alto service was really good and fast. Especially Mr.Quan Huynh was very nice and kindness. I would like to recommend Great experience!!! Audi Palo Alto service was really good and fast. Especially Mr.Quan Huynh was very nice and kindness. I would like to recommend this service center. More

David was so kind, helpful, and patient throughout the entire process. Probably the easiest oil change experience I’ve ever had. He made sure I was comfortable while waiting for my car and even showed me entire process. Probably the easiest oil change experience I’ve ever had. He made sure I was comfortable while waiting for my car and even showed me where to get coffee and a place to charge my phone and take work calls. More