
Audi Palo Alto
Palo Alto, CA
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2,834 Reviews of Audi Palo Alto
Dealership was very good at honoring their commitment. They offered the best price on a new Q3 and stood behind that offer. Very much appreciated. They offered the best price on a new Q3 and stood behind that offer. Very much appreciated. More
Great dealership great service very professional and help full will buy my next car from your dealership keep up the good work see you soon Thank you full will buy my next car from your dealership keep up the good work see you soon Thank you More
Good service. No wait time to drop car off in the morning. Loved the video of tire inspection. John Su was very good at keeping me updated via sms throughout the day. morning. Loved the video of tire inspection. John Su was very good at keeping me updated via sms throughout the day. More
Great service. Thx for loaner. Loved the video message with spot check. I didn’t get text saying vehicle was ready? Nbd, I called and got info that it was ready! If the video was supposed to be the indica with spot check. I didn’t get text saying vehicle was ready? Nbd, I called and got info that it was ready! If the video was supposed to be the indication that the vehicle was ready, That info should be included. Like I said. Not a problem. Satisfied with my service! More
Bought an Audi Q3 through the Costo Auto program and was referred to Audi Palo Alto. Michael Low was very prompt getting back to me and the whole transaction was so smooth and effortless. He answered all ou referred to Audi Palo Alto. Michael Low was very prompt getting back to me and the whole transaction was so smooth and effortless. He answered all our questions patiently and was very helpful even after we had already taken possession of the car. Even got a very good price for our trade in car. Some paper work was handled by Paola who was excellent too. Luan also handled quite a bit of the paper work and was very patient and enthusiastic answering all questions we had about the car. I would highly recommend this dealership to someone buying a car. Praveen More
Staffs are nice, take care of you while you are there until you drive out of the their parking lot with the new car you wanted. A big shout out and thank you to Mila especially for being very welcoming t until you drive out of the their parking lot with the new car you wanted. A big shout out and thank you to Mila especially for being very welcoming the moment we arrived on the lot till the moment we took our car home. More
Quan understood the problem immediately, provided clear explanations, and provided alternative transportation of our choice until the problem could be fixed. He was particularly good about keeping us updat explanations, and provided alternative transportation of our choice until the problem could be fixed. He was particularly good about keeping us updated on progress and anticipated completion. More
Victor was very helpful. Car was picked up, serviced and delivered in a few hours. Victor kept me updated and made sure service was done correctly delivered in a few hours. Victor kept me updated and made sure service was done correctly More
I got my car back with more issues and was offered to have it fixed for additional charges, I knew these weren’t issues coming in and after reading comments from other guests, this seems to be common. Re have it fixed for additional charges, I knew these weren’t issues coming in and after reading comments from other guests, this seems to be common. Really unhappy with my experience and I feel taken advantage of and cheated. More
Loved buying from Michael.He was patient, understanding Loved buying from Michael. He was patient, understanding and kind. I cannot be happier. He made sure that our satisfaction was most important. T Loved buying from Michael. He was patient, understanding and kind. I cannot be happier. He made sure that our satisfaction was most important. Thank you! More