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Audi Palo Alto
Palo Alto, CA
2,849 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,849 Reviews of Audi Palo Alto
June 16, 2020
Benny was terrific in every way - responsive, timely and honest. He went the extra mile in providing an accurate diagnosis of the car I brought in and was even very helpful in getting the car returned to th honest. He went the extra mile in providing an accurate diagnosis of the car I brought in and was even very helpful in getting the car returned to the dealership I bought it used from and got my money back. Can’t say thank you enough! More
by MG
Verified CustomerEmployees Worked With
Benny Gomez
June 16, 2020
Great service. I trust the team to go above and beyond every time- even when it is a quick question or “ad blue” fill up. They focus on quality work and high touch customer service. every time- even when it is a quick question or “ad blue” fill up. They focus on quality work and high touch customer service. More
by MJL
Employees Worked With
Quan Huynh
June 16, 2020
Nothing can add to the pleasure of driving a cutting edge technologically superb car except the courteous treatment I received at the Palo Alto Audi dealership. technologically superb car except the courteous treatment I received at the Palo Alto Audi dealership. More
by ali24
Employees Worked With
Benny, Ludmila Hasan
June 16, 2020
it was very detailed and satisfied service they provide. I like that they sent a video of their inspection and did hand wash afterwards. Their service team is 10 out of 10. The reason of one minus star fact I like that they sent a video of their inspection and did hand wash afterwards. Their service team is 10 out of 10. The reason of one minus star factored in poor waiting area for customers. There’s no formal area for a vusyomer yo wait and wasn’t able to have a coffee More
by markremark
Employees Worked With
Maurilio Rodriguez , John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
June 16, 2020
Audi of Palo Alto provided very prompt service and high quality workmanship on an older model Audi A6 Avant after fully inspecting the car for road worthiness and safety quality workmanship on an older model Audi A6 Avant after fully inspecting the car for road worthiness and safety More
by VELKUFTINEC
Employees Worked With
Moeller , John Su
June 16, 2020
Benny is awsome. It is always a pleasure to work with Benny. His cheerful personality makes all the difference. He is of course knowledgeable but it's his good natur It is always a pleasure to work with Benny. His cheerful personality makes all the difference. He is of course knowledgeable but it's his good nature that makes all the difference. More
by carylc
Employees Worked With
Benny
June 15, 2020
This is a great team of people. They really helped me out with my transition into this car and got me all the help I needed with service and advice. Thanks especially to John, Travis and Kevin. with my transition into this car and got me all the help I needed with service and advice. Thanks especially to John, Travis and Kevin. More
by Sassan
Employees Worked With
Richard Yoneji , John Su, Victor Luis, Bruce Andreu, Jon Bittrolff, Marie Kolda, Quan Huynh, Kevin Gaddis, David Liss, Travis Brown
June 15, 2020
Don’t send too many message for the survey.. I was Don’t send too many message for the survey.. I was satisfied with the service but with your annoying SPAM messages, I should give bad review Don’t send too many message for the survey.. I was satisfied with the service but with your annoying SPAM messages, I should give bad review More
by Innsung
Employees Worked With
John Su
June 12, 2020
Luan was amazing ! The entire experience at Audi Palo Alto and with Luan was 5 star. I particularly appreciated the no pressure sales and the willingness to assist with The entire experience at Audi Palo Alto and with Luan was 5 star. I particularly appreciated the no pressure sales and the willingness to assist with getting my AWESOME new Q3 shipped across state lines. This was my first NEW car purchase and I am so happy ! More
by t_deveaux
Employees Worked With
Luan Nguyen
June 12, 2020
Excellent service and updates. Kept me appraised during the entire process. John was a great adviser to work work with. Clean facilities and a nice loaner car. the entire process. John was a great adviser to work work with. Clean facilities and a nice loaner car. More
by HKARPANIAN
Employees Worked With
John Su
