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Audi Palo Alto
Palo Alto, CA
2,849 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,849 Reviews of Audi Palo Alto
June 12, 2020
Did first time maintenance. I scheduled 2:00pm a pick-up-at-home service at 1:30pm. They responded quickly and picked up my car in one hour! Job done quickly, and sent my car back tomorrow morning 8 pick-up-at-home service at 1:30pm. They responded quickly and picked up my car in one hour! Job done quickly, and sent my car back tomorrow morning 8:30am! So quick. Sent me a nice inspection video walking around my car to show tires and brakes. No charge! More
by swang
Verified CustomerEmployees Worked With
Benny Gomez
June 12, 2020
Close to home, friendly and punctual, good communication. Very good paper service report explaining work performed. (This 25 word requirement is not ver friendly.) xxx Very good paper service report explaining work performed. (This 25 word requirement is not ver friendly.) xxx More
by jlg
Employees Worked With
Quan Huynh
June 11, 2020
Smooth and easy experience. Travis and Richard were fantastic to work with, very professional and courteous. I will definitely refer them to family and clients. fantastic to work with, very professional and courteous. I will definitely refer them to family and clients. More
by Fordsc
Employees Worked With
Richard Yoneji , Travis Brown
June 10, 2020
Quick on receiving people coming in for service, the staff is friendly and very attentive to get you what you need. I appreciate the follow up videos provided by the techs when service is being complete staff is friendly and very attentive to get you what you need. I appreciate the follow up videos provided by the techs when service is being completed on my vehicle. More
by NCTAPIA36
Employees Worked With
John Su
June 10, 2020
My first visit. Easy to make appointment and everything was performed as promised and on schedule. Pleasant waiting area and very clean facility. Plan to use this dealership for all of my service needs. was performed as promised and on schedule. Pleasant waiting area and very clean facility. Plan to use this dealership for all of my service needs. More
by paul_larango
Employees Worked With
John Su
June 10, 2020
Service process worked very well Easy dropoff, simple loaner process, easy pickup, and most importantly, timely and proactive updates on the status of my vehicle while it was in for s Easy dropoff, simple loaner process, easy pickup, and most importantly, timely and proactive updates on the status of my vehicle while it was in for service. More
by Audi RS5 Owner
Employees Worked With
Quan Huynh
June 10, 2020
Amazing service, I have never felt so special! Highly recommend!! I always trust that I will be treated excellent! I can’t wait for my next scheduled event. recommend!! I always trust that I will be treated excellent! I can’t wait for my next scheduled event. More
by teavor
Employees Worked With
John Concelation, Benny Gomez, John Su, Victor Luis, Quan Huynh
June 09, 2020
Great service. On time. Loaner car was no problem. Resolved the issue sooner than expected. Took all precautions regarding COVID. Can only highly recommend it. Resolved the issue sooner than expected. Took all precautions regarding COVID. Can only highly recommend it. More
by Ks
Employees Worked With
John Su
