Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Palo Alto
Palo Alto, CA
2,845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,845 Reviews of Audi Palo Alto
Verified Customer
June 05, 2020
Great experience would go again. Everything as I would expect. Friendly and quite helpful. Makes me want to buy snotty Audi just for the service. expect. Friendly and quite helpful. Makes me want to buy snotty Audi just for the service. More
by PHWANG71
Employees Worked With
Quan Huynh
June 05, 2020
My experience was great - easy to Schedule a same day appointment and the service advisor was very helpful, helped make it a loaner car and kept me up-to-date. The service was done very quickly also. appointment and the service advisor was very helpful, helped make it a loaner car and kept me up-to-date. The service was done very quickly also. More
by nwilcox70
Employees Worked With
Quan Huynh
June 04, 2020
There good, reliable and they get you in and out ,very helpful with the situation that was going on. Explained the problem and told me how they were going to fix it helpful with the situation that was going on. Explained the problem and told me how they were going to fix it More
by rodnash1
Employees Worked With
John Su
June 04, 2020
Quan is amazing. He has great attention and provides the best customer service. His response time to my contacting Audi was prompt and he understands his customer. best customer service. His response time to my contacting Audi was prompt and he understands his customer. More
by annalisaloar
Employees Worked With
Quan Huynh
June 04, 2020
All good! Was a little bit complicated because it was a company car but everything was handled efficiently and to my expectations so I was pleased! company car but everything was handled efficiently and to my expectations so I was pleased! More
by Jalvarado4
Employees Worked With
Tony Oliva, Marc Lightsey
May 29, 2020
Service was quick and efficient! Everyone (especially John) was super nice despite the exceptional times. Thanks John! The COVID changes altered some things but it was faster than ever John) was super nice despite the exceptional times. Thanks John! The COVID changes altered some things but it was faster than ever More
by KEVJUNG717
Employees Worked With
John Su
May 28, 2020
Excellent service. I really trust this place. Beside being polite, they give the most professional service to my car. Audi Palo simply exceeded my expectations. being polite, they give the most professional service to my car. Audi Palo simply exceeded my expectations. More
by BMARGARIATAONE
Employees Worked With
John Su
May 23, 2020
I need last minute service before driving to the East Coast. They gave me an appointment for the next day. The checkin was very smooth and they took care of the problem. I felt the charges were very reas Coast. They gave me an appointment for the next day. The checkin was very smooth and they took care of the problem. I felt the charges were very reasonable. More
by MainLineGirl
Employees Worked With
Quan Huynh
May 22, 2020
Last minute help and service John Su of Audi Palo Alto to the rescue, and not a moment too soon... Thank you for the last minute scheduling of my battery replacement and service! John Su of Audi Palo Alto to the rescue, and not a moment too soon... Thank you for the last minute scheduling of my battery replacement and service! More
by albert24
Employees Worked With
John Su
