Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Audi Palo Alto

Palo Alto, CA

4.1
2,835 Reviews
Call Dealership (833) 830-1068

1730 Embarcadero Rd

Palo Alto, CA

94303

Directions

By Type

2,835 Reviews of Audi Palo Alto

April 29, 2020

Service left nothing to be desired. Quan was immediately responsive and answered my questions completely. Specially happy that my car was sanitized and delivered to my home. More

by sflorstedt
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Report | Print
May 08, 2020 -

Audi Palo Alto responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2020

Service guys were great, super simple! I do wish I could have gotten a car wash but I understand it’s out of the dealership’s ha DDS due to COVID19! More

by ELISE.SCOGGINS
Recommend Dealer
Yes
Employees Worked With
John Su, Quan Huynh
Report | Print
Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. We appreciate your positive review about your experience with us! We hope to be of service to you again in the future.

April 25, 2020

Grate service. John Su are amazing. Palo Alto Audi service and sales is the bast. I will recommended your dealer and refer to many people. Thank you for service!!! More

by mbbrik
Recommend Dealer
Yes
Employees Worked With
John Su
Report | Print
Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 25, 2020

I had a great experience with Radi and Travis. They were extremely helpful, easy to work with, and the whole process was seamless. Very happy to have worked with Audi Palo Alto. More

by meaghan.snyder
Recommend Dealer
Yes
Employees Worked With
Radi Tamimi, Travis Brown
Report | Print
Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 24, 2020

Excellent service. You came to pick ip the car and dropped it off after it was done. You called ahead to let me know that you were coming over. More

by L Y
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Report | Print
Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. Thank you for sharing your positive experience! Have a great day!

April 24, 2020

Very easy to schedule appointment. Appointment was right on time. They sent me a video link of the inspection. They managed one recall item immediately — parts were in stock, so no delay. The service was co More

by MARKDPLA
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Report | Print
Jun 05, 2020 -

Audi Palo Alto responded

Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen delays. We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2020

Easy scheduling of the service, responsive on the phone, frequent updates on the status, free pickup of car was nice and convenient, quick service but pricy parts More

by TIM_D
Recommend Dealer
Yes
Employees Worked With
Quan Huynh
Report | Print
May 07, 2020 -

Audi Palo Alto responded

Tim, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

April 20, 2020

Great pickup and drop off! Though I wished I got a car wash I understand it’s not functional right now. Great service and communication! More

by Teknas
Recommend Dealer
Yes
Employees Worked With
John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
Report | Print
May 07, 2020 -

Audi Palo Alto responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 20, 2020

I was very satisfied with the service and John Su. Very friendly and helpful. Thank you for doing the recall on my car so fast and efficiently. More

by jezbeau
Recommend Dealer
Yes
Employees Worked With
John Su
Report | Print
May 07, 2020 -

Audi Palo Alto responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2020

They had very good staff.They took care of all my needed They had very good staff. They took care of all my needed services In timely manner.they were quick taking care of my car . I highly recommend to More

by molia888
Recommend Dealer
Yes
Employees Worked With
Alfred shahgholian, Quan Huynh
Report | Print
May 07, 2020 -

Audi Palo Alto responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Palo Alto. Thanks for the recommendation, and have an amazing day!

1
...
46
47
48
...
284