Audi Palo Alto

Great work as usual. Thank you again for keeping me informed. It was good to know what was happening with my vehicle at all times. informed. It was good to know what was happening with my vehicle at all times. More

Good service and I think that is very important good negotiation to do good deals good environment good people and good cars this is good negotiation to do good deals good environment good people and good cars this is good More

Efficient! Thank you for the ease of getting in and out so quickly and providing a loaner car so I didn’t have to wait for hours at the dealership. so quickly and providing a loaner car so I didn’t have to wait for hours at the dealership. More

Thank you for your hell and great service!Audi services Thank you for your hell and great service! Audi services at Palo Alto has been very accommodating, so I highly recommend. Stay safe out there! Thank you for your hell and great service! Audi services at Palo Alto has been very accommodating, so I highly recommend. Stay safe out there! More

Great people! Considerate with great communication of what’s to be done and how much it will cost. I would definitely recommend this business to a friend what’s to be done and how much it will cost. I would definitely recommend this business to a friend More

Very convenient because it is at walking distance. The e representative was very competent and friendly. The service was performed immediately and finished when promised. representative was very competent and friendly. The service was performed immediately and finished when promised. More

Appreciate the regular updates on the service progress, and for coordinating the pickup and drop-off. The one additional item I would have appreciated would have been bringing up the 10% service discount c and for coordinating the pickup and drop-off. The one additional item I would have appreciated would have been bringing up the 10% service discount coupon that I later found in my mail and could have utilized. More

Tires and recall I took my car in for a bubble in the tire and for a recall on the passenger air bag. Team at Audi in Palo Alto very good. Car was done in no time -- I took my car in for a bubble in the tire and for a recall on the passenger air bag. Team at Audi in Palo Alto very good. Car was done in no time -- just one thing is that they forgot to set the computer with the new air pressure numbers so the car was complaining in no time. Otherwise they did a great job -- communication about the car was also great -- did not have to wait long to pick it up. They also had hand sanitizer! More

The guys at Audi PA and particularly Quan did a great job fixing some serious rodent damage and did all of it during the COVID crisis. Communication was excellent and they were super flexible about getting a fixing some serious rodent damage and did all of it during the COVID crisis. Communication was excellent and they were super flexible about getting a loaner and even switching it out for the whole four weeks it took to get the parts. More

I had issues with a dead battery.John fixed that. He I had issues with a dead battery. John fixed that. He also offered a package which would help reduce costs for next 2 years plus he did the 12 month I had issues with a dead battery. John fixed that. He also offered a package which would help reduce costs for next 2 years plus he did the 12 month service at the same time. Very helpful! More