Audi Palo Alto

I had a great experience at Audi Palo Alto. The staff was very friendly and considerate. They made the experience an enjoyable one. They went out of there way to help me with the car purchasing process was very friendly and considerate. They made the experience an enjoyable one. They went out of there way to help me with the car purchasing process. Drew and Rick were great to deal with. More

Great job! I appreciated the car during my service. My repair was completed quickly and the car was returned very clean. Kevin wS great at keeping me informed. repair was completed quickly and the car was returned very clean. Kevin wS great at keeping me informed. More

The service was excellent and the employees were very polite. I am satisfied with my experience here at Audi Palo Alto and I would return again. polite. I am satisfied with my experience here at Audi Palo Alto and I would return again. More

This place has changed! In a very very right direction. Last time I was there, it was terrible, so bad that I went on Google map and left a bad review. I’m so happy that the management took that feedback a Last time I was there, it was terrible, so bad that I went on Google map and left a bad review. I’m so happy that the management took that feedback and made a difference. The team, Alfred, John and other folks are very friendly and professional. I left the car in the morning was welcomed and. Informed about the process. Middle of the service I received a video of my inspection! This is amazing. I’m updating my google map review to reflect all of this! More

The service was great and was happy to get my minor issues resolved. I especially appreciated the use of a loaner car when I expressed that my schedule was a bit hectic that day. Thanks much. issues resolved. I especially appreciated the use of a loaner car when I expressed that my schedule was a bit hectic that day. Thanks much. More

Mila was an absolute treasure to work with (We even named the Q7 “Mila” after her). Highly recommend your facility and look forward to working with you again in the future for our next purchase. named the Q7 “Mila” after her). Highly recommend your facility and look forward to working with you again in the future for our next purchase. More

Prompt greeting upon arrival. Waited in nice lounge, Prompt greeting upon arrival. Waited in nice lounge, service about 20 -30 mins longer than promised but they washed car! David, my service advisor Prompt greeting upon arrival. Waited in nice lounge, service about 20 -30 mins longer than promised but they washed car! David, my service advisor, very thorough. Will definitely continue to service/but cars here. AND David set up with Luan, the technologist, who is fantastic! He explained Car Play among other things. More

Excellent timely service and really nice people!! I had a 20,000 mile service and really appreciated how I was treated and the follow up. Very pleased. 20,000 mile service and really appreciated how I was treated and the follow up. Very pleased. More

Extremely professional. Am very satisfied with service received. Required work was well explained in advance and car was delivered as expected. Waiting lounge is well kept and maintained. received. Required work was well explained in advance and car was delivered as expected. Waiting lounge is well kept and maintained. More

This was a nice experience, the garage was on time and the customer service was quite good! My only complaint would be with the online booking program. It does not seem to accurately represent the times t the customer service was quite good! My only complaint would be with the online booking program. It does not seem to accurately represent the times that are actually available. More