Audi Palo Alto

Great job! I appreciated the car during my service. My repair was completed quickly and the car was returned very clean. Kevin wS great at keeping me informed. repair was completed quickly and the car was returned very clean. Kevin wS great at keeping me informed. More

Marc is awesome He was patient, worked with us through many options, spent as long as needed to make us feel better about our decision, and was never sales-y about th He was patient, worked with us through many options, spent as long as needed to make us feel better about our decision, and was never sales-y about the whole thing. More

This was a nice experience, the garage was on time and the customer service was quite good! My only complaint would be with the online booking program. It does not seem to accurately represent the times t the customer service was quite good! My only complaint would be with the online booking program. It does not seem to accurately represent the times that are actually available. More

Extremely professional. Am very satisfied with service received. Required work was well explained in advance and car was delivered as expected. Waiting lounge is well kept and maintained. received. Required work was well explained in advance and car was delivered as expected. Waiting lounge is well kept and maintained. More

Excellent timely service and really nice people!! I had a 20,000 mile service and really appreciated how I was treated and the follow up. Very pleased. 20,000 mile service and really appreciated how I was treated and the follow up. Very pleased. More

A great experience with Quan. He is so nice to serve the PODS recall and arrange all things. I asked about some questions about some fixes. He patiently gave me answers, such as which are warranted and whic PODS recall and arrange all things. I asked about some questions about some fixes. He patiently gave me answers, such as which are warranted and which are not. More

Excellent service all around. Very friendly and easy to talk to. All the staff were knowledgeable and not pushiing to make a sale. Will definitely come again talk to. All the staff were knowledgeable and not pushiing to make a sale. Will definitely come again More

Mila was a very good salesperson. She took care of us from start to finish. She even put the roof racks on while I was finishing up from start to finish. She even put the roof racks on while I was finishing up More

Benny was my service agent and he was great. Very knowledgeable and helpful. The only problem was with the Lyft app when I needed to come pick up my car. It failed three times then locked Benny out knowledgeable and helpful. The only problem was with the Lyft app when I needed to come pick up my car. It failed three times then locked Benny out of the system. I just booked one myself and Benny reimbursed me More

I got fast responses and service first by phone and then in person when I needed to get a punctured tire replaced. The service person also made sure my lease protection was used to avoid extra cost to me. in person when I needed to get a punctured tire replaced. The service person also made sure my lease protection was used to avoid extra cost to me. More