
Audi Palo Alto
Palo Alto, CA
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2,841 Reviews of Audi Palo Alto
I consulted the service advisor about a potential warranty issue. Having joined the dealership recently, he was unaware of some of the vehicle’s features. However, he was very pleasant to deal with. warranty issue. Having joined the dealership recently, he was unaware of some of the vehicle’s features. However, he was very pleasant to deal with. More
The salesman was knowledgable, courteous, and relaxed. He did a great job demonstrating all of the car's features.Overall, the car buying experience was pleasant. He did a great job demonstrating all of the car's features.Overall, the car buying experience was pleasant. More
Worst service! Had taken appointment but still they couldn't uphold. They are always in a rush yo send you off. Terrible mistake of buying a vehicle here. couldn't uphold. They are always in a rush yo send you off. Terrible mistake of buying a vehicle here. More
Wonderful service ! David was ver responsive and took time to explain everything and followed up and kept me in the loop the whole time. I enjoyed working with him time to explain everything and followed up and kept me in the loop the whole time. I enjoyed working with him More
super good service! their communication was great so i knew exactly when they were going to be done. the car itself was also in great shape when I picked it up! knew exactly when they were going to be done. the car itself was also in great shape when I picked it up! More
Friendly, quick Benny Gomez was professional and nice to interact with. The job was doe ahead of my requested time. I got extra info from the shop - video which sum Benny Gomez was professional and nice to interact with. The job was doe ahead of my requested time. I got extra info from the shop - video which summarized the status of the breaks and Wheels. More
Great Experience at PA Victor at Audi of Palo Alto made our car buying experience easy. He was friendly and didn’t pressure us to move quickly. After the purchase, he showed Victor at Audi of Palo Alto made our car buying experience easy. He was friendly and didn’t pressure us to move quickly. After the purchase, he showed us all of the technology features in our new car and helped us set it up. Thanks Victor for making the car buying experience a positive one! More
Very good They were very nice, and friendly We got what we were looking for We look for other options too and they were helping us to choose They were very nice, and friendly We got what we were looking for We look for other options too and they were helping us to choose More
Smooth trade-in Swapped my Q5 for a Q3 (in lease). Good service along the way. Michael Low was particularly helpful. Will return to this dealership for service. Swapped my Q5 for a Q3 (in lease). Good service along the way. Michael Low was particularly helpful. Will return to this dealership for service. More
Service ok This is the second or third try to correct this rattle. My issues is it takes multiple visits and the parts over a week to come in. This is not acce This is the second or third try to correct this rattle. My issues is it takes multiple visits and the parts over a week to come in. This is not acceptable and disappointing. More