
Audi Palo Alto
Palo Alto, CA
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2,834 Reviews of Audi Palo Alto
Completely satisfied and exceeded expectations Quan and everyone who assisted me at Audi Palo Alto were great to work with and I left completely satisfied with the services that were provided to me Quan and everyone who assisted me at Audi Palo Alto were great to work with and I left completely satisfied with the services that were provided to me and my car. Thank you. More
Best services Audi Palo Alto always provides services that exceed my expectation, and they provide loaner cars during the duration of the service even during the ho Audi Palo Alto always provides services that exceed my expectation, and they provide loaner cars during the duration of the service even during the holiday season. More
Best car buying experience in Bay Area, all brands included! I was lucky to have Mila (sales), Steven (documents), and Do (car technologist) walked me through a hugely complicated Audi eTron purchase (EV credi I was lucky to have Mila (sales), Steven (documents), and Do (car technologist) walked me through a hugely complicated Audi eTron purchase (EV credit, 179 tax credit, charging, brand new address, etc.) and within one day, I know more about this hyper-sophisticated eTron than my 3-year old BMW X5. If the dealer makes a different to your buying decision, go to Palo Alto even if you weren’t thinking about Audi before. More
Easy buying experience I bought a 2019 audi a5 and it was a very easy, albeit somewhat long process. Eric was the salesperson and he did a great job. He was friendly and ver I bought a 2019 audi a5 and it was a very easy, albeit somewhat long process. Eric was the salesperson and he did a great job. He was friendly and very helpful. When I didn't understand how to some of the features he happily got the technologist to teach me. I got a great deal on the car of my dreams and it was mostly painless. The financing process was longer than I had expected but overall still very easy. More
Great service quick and easy. I went in and was helped right away. Benny took great care of me I had an overall good experience. quick and easy. I went in and was helped right away. Benny took great care of me I had an overall good experience. More
Great deal Loved everything about my car buying experience at Audi of Palo Alto. The staff gave us a great price, a great deal on our trade in and stayed late t Loved everything about my car buying experience at Audi of Palo Alto. The staff gave us a great price, a great deal on our trade in and stayed late to get the transaction to go through. I would recommend Audi if Palo Alto for all of your car- buying needs! More
Best service Great service. Little details make a huge difference . Communication by text is very efficient/ however it seems that sales are not very efficient on Great service. Little details make a huge difference . Communication by text is very efficient/ however it seems that sales are not very efficient on email. Few times (5-7) I did not get email reply from sales person. Michael is on top of everything! More
Loved my experience at Audi Palo Alto. Omar, victor, Rick and the whole team made me feel comfortable and appreciated. And I got a sweet ride! Rick and the whole team made me feel comfortable and appreciated. And I got a sweet ride! More
Great service Kevin was great! Service was fast and turnaround time was as well. Everybody was respectful and kind at the service department, also helpful. Thank yo Kevin was great! Service was fast and turnaround time was as well. Everybody was respectful and kind at the service department, also helpful. Thank you. More
Very reliable service The service in Palo Alto improved tremendously. Now I received an outstanding customer service. a loaner vehicle was ready for me. TheService on my c The service in Palo Alto improved tremendously. Now I received an outstanding customer service. a loaner vehicle was ready for me. TheService on my car was ready on time. More