Audi Palo Alto

Recall service visit Excellent reminded me of appointment kept me informed. Very helpful and friendly. Waiting area nice with coffee and giddies to eat while I was waiting Excellent reminded me of appointment kept me informed. Very helpful and friendly. Waiting area nice with coffee and giddies to eat while I was waiting More

Awesome people It was a pleasure working with the people. They were very responsive and they also took care of me. Customer service is everything at this point. Benn It was a pleasure working with the people. They were very responsive and they also took care of me. Customer service is everything at this point. Benny was. a great person to work with as well and made sure everything was fine-tuned before he sent me off More

Completely satisfied and exceeded expectations Quan and everyone who assisted me at Audi Palo Alto were great to work with and I left completely satisfied with the services that were provided to me Quan and everyone who assisted me at Audi Palo Alto were great to work with and I left completely satisfied with the services that were provided to me and my car. Thank you. More

Best services Audi Palo Alto always provides services that exceed my expectation, and they provide loaner cars during the duration of the service even during the ho Audi Palo Alto always provides services that exceed my expectation, and they provide loaner cars during the duration of the service even during the holiday season. More

Best car buying experience in Bay Area, all brands included! I was lucky to have Mila (sales), Steven (documents), and Do (car technologist) walked me through a hugely complicated Audi eTron purchase (EV credi I was lucky to have Mila (sales), Steven (documents), and Do (car technologist) walked me through a hugely complicated Audi eTron purchase (EV credit, 179 tax credit, charging, brand new address, etc.) and within one day, I know more about this hyper-sophisticated eTron than my 3-year old BMW X5. If the dealer makes a different to your buying decision, go to Palo Alto even if you weren’t thinking about Audi before. More

Easy buying experience I bought a 2019 audi a5 and it was a very easy, albeit somewhat long process. Eric was the salesperson and he did a great job. He was friendly and ver I bought a 2019 audi a5 and it was a very easy, albeit somewhat long process. Eric was the salesperson and he did a great job. He was friendly and very helpful. When I didn't understand how to some of the features he happily got the technologist to teach me. I got a great deal on the car of my dreams and it was mostly painless. The financing process was longer than I had expected but overall still very easy. More

Great service quick and easy. I went in and was helped right away. Benny took great care of me I had an overall good experience. quick and easy. I went in and was helped right away. Benny took great care of me I had an overall good experience. More

Great deal Loved everything about my car buying experience at Audi of Palo Alto. The staff gave us a great price, a great deal on our trade in and stayed late t Loved everything about my car buying experience at Audi of Palo Alto. The staff gave us a great price, a great deal on our trade in and stayed late to get the transaction to go through. I would recommend Audi if Palo Alto for all of your car- buying needs! More

Best service Great service. Little details make a huge difference . Communication by text is very efficient/ however it seems that sales are not very efficient on Great service. Little details make a huge difference . Communication by text is very efficient/ however it seems that sales are not very efficient on email. Few times (5-7) I did not get email reply from sales person. Michael is on top of everything! More

Loved my experience at Audi Palo Alto. Omar, victor, Rick and the whole team made me feel comfortable and appreciated. And I got a sweet ride! Rick and the whole team made me feel comfortable and appreciated. And I got a sweet ride! More