Audi Palo Alto

Online purchase I contacted this dealership around the thanksgiving holidays. They stayed in good contact, provided a great price with all incentives ahead of time so I contacted this dealership around the thanksgiving holidays. They stayed in good contact, provided a great price with all incentives ahead of time so there wasn’t any haggling or surprises. Great experience. More

Great buying experience Would definitely recommend this dealership to friends. Fairly simple transaction. Mark was our salesperson, he did a great job. I'm glad to be hi Would definitely recommend this dealership to friends. Fairly simple transaction. Mark was our salesperson, he did a great job. I'm glad to be his first customer. Luan was very knowledgeable and a great help as well. Thanks guys. More

Fabulous service. Dramatically better than prior Audi dealer experience. I’m a fan! Love the video of the service, and the frequent text updates. Thanks dealer experience. I’m a fan! Love the video of the service, and the frequent text updates. Thanks More

Great work David Liss is very helpful all and all. He help me right away once I pulled into the service area. Prompt response on the car update through phone te David Liss is very helpful all and all. He help me right away once I pulled into the service area. Prompt response on the car update through phone text. Also the rest of the service crew. And John who help me with the loaner car. I will certainly recommend this branch to my friend. Thank you and keep up the good work. Yanni More

Audi Q7 It’d be better if service agent leaves his MOBILE phone number to customer! Easier for customer to communicate with the service agent during the servi It’d be better if service agent leaves his MOBILE phone number to customer! Easier for customer to communicate with the service agent during the service day More

Knowledgeable salesperson who paid attention to my needs Luan listened to my needs, answered all of my questions patiently, knowledgeably, and professionally, and was overall very easy to work with. He was r Luan listened to my needs, answered all of my questions patiently, knowledgeably, and professionally, and was overall very easy to work with. He was recommended to me by a friend, and I would easily recommend working with him to others. More

Good experience This is my last one of Audi care. Everything went smoothly except that the part for recall needs to wait for a few days so that I have come back again This is my last one of Audi care. Everything went smoothly except that the part for recall needs to wait for a few days so that I have come back again. More

Engine overheated John is fabulous. Was staying late doing paperwork. Office closed. My car overheated on the freeway 2 exits from the dealer. He graciously opened the John is fabulous. Was staying late doing paperwork. Office closed. My car overheated on the freeway 2 exits from the dealer. He graciously opened the door on a rainy Friday night and kept the car so it could be serviced the following week. Very grateful for his kindness More

David Young very informative, helpful and pleasant. Would definitely recommend him. Showed us different car options and patient. Did follow up to make sure all was well. Would definitely recommend him. Showed us different car options and patient. Did follow up to make sure all was well. More

Good service experience overall The communication is always clear and timely which was key for me to understand the state of my car. Service is superb. Though it took couple days to The communication is always clear and timely which was key for me to understand the state of my car. Service is superb. Though it took couple days to replace the parts of my car because of out of stock issue. More