Audi Palo Alto

Audi Palo Alto Need blown fuse replaced. Quan very efficiently checked me in and expedited the service. He was very helpful and courteous. I will use Audi Palo Alto Need blown fuse replaced. Quan very efficiently checked me in and expedited the service. He was very helpful and courteous. I will use Audi Palo Alto for my future service needs. More

Smooth process Went in for the 40k miles car servicing. The process was smooth, no complains. This has been my past experience as well - both servicing and purchasin Went in for the 40k miles car servicing. The process was smooth, no complains. This has been my past experience as well - both servicing and purchasing a car. This time around, David assisted me, who was very professional, covered all my questions and took care of the servicing as promised. More

David Liss has been great to work with David kept me informed on the status daily and was very through in explaining some of the technical questions that I had. I truly appreciate his commi David kept me informed on the status daily and was very through in explaining some of the technical questions that I had. I truly appreciate his commitment in providing this high level of service More

Took my Audi for recall & one year service Took my car for recall & one year oil & filter change. John Su as well as the rest of the people working with me were great. Took my car for recall & one year oil & filter change. John Su as well as the rest of the people working with me were great. More

Smooth Buying Experience Overall buying experience was smooth. Sales people were knowledgeable, friendly and handled my transaction with a sense of urgency. Financing went smo Overall buying experience was smooth. Sales people were knowledgeable, friendly and handled my transaction with a sense of urgency. Financing went smoothly and I felt like I was treated with respect throughout the process. Vehicle purchase was a good value for vehicle purchased and I would do business with them again. More

Honest, knowledgeable and efficient with my time. The team was great. No games, just helping me get the car I wanted. Importantly, they worked with me to make the experience free of all the normal sit The team was great. No games, just helping me get the car I wanted. Importantly, they worked with me to make the experience free of all the normal sitting around waiting for a manager or finance officer. They were super efficient and respectful of my time. Also, not overly salesy—they actually wanted to make sure I had the best car/color/options for me. Straightforward with no BS. Professional and responsive. More

10k service. Replace damaged tires. Excellent. Help scheduling. Responsive to problem with tires. Car ready on time. Cleaned thoroughly.I was very impressed with everyone I dealt with Excellent. Help scheduling. Responsive to problem with tires. Car ready on time. Cleaned thoroughly.I was very impressed with everyone I dealt with at the dealership. They did an excellent job. More

Great communication We really appreciated the level of communication at audi palo alto. we found the video inspection very helpful and a good record of the status of our We really appreciated the level of communication at audi palo alto. we found the video inspection very helpful and a good record of the status of our car. Also appreciated the lyft ride back and forth to our house. More

Great John Su is very professional and great to work with. John made sure my 10 k service went smoothly and quickly. Thanks you very much. John Su is very professional and great to work with. John made sure my 10 k service went smoothly and quickly. Thanks you very much. More

John is the best! We have been using Audi Palo Alto for all of our service needs for years and will continue to do so! Very professional and efficient! We have been using Audi Palo Alto for all of our service needs for years and will continue to do so! Very professional and efficient! More