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Audi Palo Alto - Service Center

4.4

451 Lifetime Service Reviews

1730 Embarcadero Rd, Palo Alto, California 94303

453 Reviews of Audi Palo Alto - Service Center

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September 24, 2018

"annual service and part replacement"

- li.f

Very detailed and informative report. Friendly communication and excellent service. Replacements and services are nicely done. Will come back for more services in the future.

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Recommend Dealer
Yes
Employees Worked With
John Su
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 24, 2018

"Loved the customer rep and everything happened as he said!"

- fterryeger

Well done. What else is there to say so now I am just writting to fill up the 25 words. So I am now done.

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Recommend Dealer
Yes
Employees Worked With
Michael Cortez-Mejia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 22, 2018

"Redemption"

- BOSTONH736

I had a terrible experience with service at this dealership last time and decided to give it one more chance. Fortunately, I had the opposite experience this time around. I'm glad they have improved!

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Recommend Dealer
Yes
Employees Worked With
Matthew Rost
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Great services!"

- Yvonnexu198777

Very pleasant service experience. The staff were friendly and helpful. The service is efficient. The waiting area is clean and comfortable. Overall very pleased and will definitely come back. Oh BtW they scheduled my service right away!

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Recommend Dealer
Yes
Employees Worked With
Addib Skandari
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"Great service "

- GUYNIRPAZ

Amazing service, everything was ready on time, texts sent to update. Kind and personal service . The car was clean and was ready for pick up

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Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"Service for my new Q5"

- Doverofarc

The was an issue regarding a check engine light. I called customer service and Anne was so helpful!!! We made an appointment and when I arrived I was helped by Sergio who was so helpful!

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Recommend Dealer
Yes
Employees Worked With
Javier Victor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sergio Rizo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Masood Mir
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Good and hassle free experience "

- Mml94065

I was pleased that the service was excellent, prompt and timely throughout the whole process from the time I arrived, pickup loaner and pickup my car when done. All done in a professional, courteous, and helpful manner.

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Recommend Dealer
Yes
Employees Worked With
Matthew Rost
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Cathy Green
September 19, 2018

"Able to get parts replaced within two days"

- totalfrank

Good service I am able to get parts replaced in two days. I also get a loaner car while they were doinh the service for me.

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Recommend Dealer
Yes
Employees Worked With
Matthew Rost
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Su
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Service visit for my Q5"

- LOUR08

Addib was very helpful and communicated very well. Car was dropped off in the am and was ready by that afternoon. No hidden fees and very upfront. Definitely appreciate how he greeted me and kept me in the loop.

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Recommend Dealer
Yes
Employees Worked With
Addib Skandari
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Battery"

- GEORGAKAS

Came in to have a battery replaced. Done while I waited. Matt was was very helpful in making sure that I was satisfied. Would recommend

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Matthew Rost
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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