Audi Pasadena

I want to take a moment to thank Bonnie for her exceptional professionalism and patience in helping me with my car purchase. I’ve been interested in owning an Audi for a while but had never taken t exceptional professionalism and patience in helping me with my car purchase. I’ve been interested in owning an Audi for a while but had never taken the plunge until now. Bonnie truly listened to my needs and preferences, offering thoughtful suggestions and recommendations that made the entire process smooth and enjoyable. She guided me through the options, considering comfort, budget, and design, and her expertise made me feel confident in my decision. I am incredibly grateful for her support and dedication, especially as we approach the end of the year. Thank you, Bonnie, for going above and beyond—I couldn’t be happier! More

Was looking for a new car and was very pleased with the help from Bonnie. With the holidays approaching I didn't know when would be the best time to buy. Bonnie was extremely helpful and guided me through help from Bonnie. With the holidays approaching I didn't know when would be the best time to buy. Bonnie was extremely helpful and guided me through the various cars and offers. Would definitely recommend working with Bonnie and Audi Pasadena. More

Rusnak Audi in Pasadena has very professional staff who are very mindful of not only locking in your business but also keeping it for years to come. I am a repeat customer who bought a car from them 8 year are very mindful of not only locking in your business but also keeping it for years to come. I am a repeat customer who bought a car from them 8 years ago. I returned, bought another car, and received the same excellent service. They know how to take care of their customers. More

Do yourself a favor and ask for Rick Torres. I was in and out in less than two hours. No haggle or hassle. This was my first luxury car experience and I’m never going back. Highly recommend. I was in and out in less than two hours. No haggle or hassle. This was my first luxury car experience and I’m never going back. Highly recommend. More

Would give them zero stars if possible. Horrible, horrible customer service. The salesman was very nice and easy going but the rest of the process was terrible. Would not recommend this dea Horrible, horrible customer service. The salesman was very nice and easy going but the rest of the process was terrible. Would not recommend this dealer to anyone in the future. Hopefully the rest of the warranty repairs etc goes much smoother More

What a pleasant, no pressure, and efficient experience. The car buying process can be so draining, but John and Tristan were an excellent team and helped make this whole process smooth and easy. Will def The car buying process can be so draining, but John and Tristan were an excellent team and helped make this whole process smooth and easy. Will definitely be back to rusnak again for our next purchase More

Great service at RUSNAK. Sales professional Vonn was knowledgeable and extremely helpful in the purchase of my Q3. 10 out of 10. Sales professional Vonn was knowledgeable and extremely helpful in the purchase of my Q3. 10 out of 10. More

John and the staff at Audi Pasadena were welcoming and professional from start to finish. We would highly recommend! professional from start to finish. We would highly recommend! More

I switched here from a different audi dealer. Taylor’s service is great. He assisted me with my lease buyout and got it done quickly. I also service my car with Christian here. Again, great servi Taylor’s service is great. He assisted me with my lease buyout and got it done quickly. I also service my car with Christian here. Again, great service as well. More

We went in with an idea of what we were looking for but unsure of the exact model and trim. Preston was like any Sales Rep we have ever dealt with. He was not only incredibly knowable about Audi. He knew t unsure of the exact model and trim. Preston was like any Sales Rep we have ever dealt with. He was not only incredibly knowable about Audi. He knew the competition and really got to us and and our needs to help craft that perfect fit. When it came down to making that final decision, Preston was kind enough to give us the space to decide but thoughtfully supportive in the way he guided us through to our decisions. It's was the perfect balance of giving us all the information we needed to make a choice for ourselves. Now a few days out from our purchase we could be happier with new car and the experience with Preston. This guy was the best, we are now proud Audi (to-be returning) customers thanks to Preston. More