Back

Audi Pasadena

Pasadena, CA

4.9
1,018 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
Contact Dealership

2965 E. Colorado Blvd

Pasadena, CA

91107

Directions

By Type

Showing 1,018 reviews

August 29, 2019

My Dealership! Best service in town....second to none!! Christian Pompa was friendly, knowledgeable, helpful and his service was impecable...took charge of the probl More

by Jayuyapr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Pompa
Aug 29, 2019 -

Audi Pasadena responded

Thank you for the positive review and rating! We are happy to know that you were provided with the best service, especially from Christian who was friendly, knowledgeable, and helpful. We value your business and we hope that you will visit us again soon!

August 28, 2019

Service! My service rep Henry Perez is the best ever! He is helpful, nice and efficient. Too bad they make him conduct the payment part now. Takes a lot of his More

by tazcat47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Audi Pasadena responded

That is news that we enjoy receiving. Thank you for letting us know that Henry is working hard to satisfy our guests. We hope to see you again soon.

August 27, 2019

service Friendly and they done an excellent job the service is about 4 hrs but we didn't stay they offer us uber and we didn't wait so long they offer al More

by Lancel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Audi Pasadena responded

That's great to hear! We are so glad that your service was completed in a timely manner and that you enjoyed the coffee and snacks dring your wait. If we can be of further service, please come back at any time.

August 26, 2019

Service department Henry Perez the service manager always makes my service experience exceptional. Informs me of what needs to be done and delivers on time. Thank You More

by C21marty#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Audi Pasadena responded

Thank you for sharing your experience with Henry!

August 25, 2019

First service Took my car in for my first oil change and service and the whole process was quick and easy. Called to set appointment and dropped off my car. My se More

by mjkim9177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2019 -

Audi Pasadena responded

Your needs are always the center of our attention. Thank you for allowing us to properly maintain your vehicle. We look forward to seeing you again.

August 24, 2019

Recall and extra details. Very professional relation. Dedication in finding extra details to be fixed in the car with an appointment for recall only. Great service and respect More

by Raphills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
Aug 24, 2019 -

Audi Pasadena responded

We truly appreciate your kind compliments, and we are so glad to learn of your satisfaction. We are dedicated to providing excellent experiences. If there is anything else we can do for you, please do not hesitate to reach out and let us know. We welcome you again!

August 23, 2019

Great Experience I had a terrific experience. I leased a car this time around and appreciate the generous amount of time my salesperson spent with me as I went through More

by HLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Robles
Aug 23, 2019 -

Audi Pasadena responded

Thank you for your kind feedback. Exceptional customer service is always our goal. Thank you for sharing your leasing experience. Let us know if there is anything else that we may do for you. Have a great day.

August 23, 2019

Great fast service! Larry is the best! I was late to scheduled time and arrived at dealer 6:30 in the evening but Larry was super nice and kind, already helping pulling t More

by MarkL1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Aug 23, 2019 -

Audi Pasadena responded

Congratulations on your new purchase, Mark. Larry and the team will appreciate your feedback. Thank you for allowing us to meet your automotive needs. Have a great day and visit again soon.

August 23, 2019

Best Audi dealership I bought an A5 here from Allen(great salesman by the way!) about 10 months ago and recently had to take it in for maintenance. I really recommend John More

by Shonnatrinhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen, Johnny Borja
Aug 23, 2019 -

Audi Pasadena responded

Thank you for allowing us to maintain your A5 properly. Johnny will be glad to learn tath you are satisfied with his services. Be sure to let us know if there is anything else that we can do for you.

August 21, 2019

Great service I came here for my first car service with Audi and everything went smoothly. I got there and was greeted by Johnny who took great care of me. They got More

by Msumbat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Aug 21, 2019 -

Audi Pasadena responded

Thank you for the five stars! We are happy to see that Johnny went the extra mile to make sure you felt taken care of. We appreciate your recommendation; please come back at any time.

...
34
...