Audi Pasadena

Satisfied I took my car in for a recall. Later an error occurred which required a follow up service check. The dealer took all necessary steps to ensure the err I took my car in for a recall. Later an error occurred which required a follow up service check. The dealer took all necessary steps to ensure the error was corrected and provided excellent customer service by doing multiple follow ups after the service. More

Superb! No more long tedious wait and bargaining at the dealership! No more pressure from salesman! You do it all from the comfort of your home and get the ca No more long tedious wait and bargaining at the dealership! No more pressure from salesman! You do it all from the comfort of your home and get the car you want delivered to your house! Soooo convenient!! Excellent service!! More

Service made easy We have Audi care but the staff at Rusnak were great to deal with. Having just moved to the area the service was quick and received transport from and We have Audi care but the staff at Rusnak were great to deal with. Having just moved to the area the service was quick and received transport from and to making the whole process super easy. More

Fantastic Service and Deals Taylor Baffert has been my sales guy for two of my leases now and he continues to provide excellent customer service. He is very reliable and always g Taylor Baffert has been my sales guy for two of my leases now and he continues to provide excellent customer service. He is very reliable and always gets the job done. I recommend Taylor without any reservations on your next visit to the Audi in Pasadena as the entire team will definitely take care of you. More

Buying new car Very pleased with Ivan Lai. He got me information and options without being pushy or aggressive in the least bit. Daysi Neiro made the paperwork signi Very pleased with Ivan Lai. He got me information and options without being pushy or aggressive in the least bit. Daysi Neiro made the paperwork signing quite simple. More

Excellent service, as always Ian De Los Reyes always does an outstanding job getting our Q7 serviced. Ian keeps us regularly updated, and does everything possible to ensure we hav Ian De Los Reyes always does an outstanding job getting our Q7 serviced. Ian keeps us regularly updated, and does everything possible to ensure we have a loaner. My family are very impressed with Ian and service provided at Rusnak. We may be getting another Audi soon, from Rusnak! More

Service advisor My service advisor for this visit was excellent. I cannot say the same for the other visits for different reasons. I am not sure that I would recomm My service advisor for this visit was excellent. I cannot say the same for the other visits for different reasons. I am not sure that I would recommend the overall dealership. But overall Anthony was informative, helpful and amiable. I am not 100% sure that I would recommend the service center - I have used it 3 times. More

5 Start Audi Experience Getting a new lease can be a long day at the dealership, but Jose Soto made it easy and enjoyable from start to finish. Will be getting all our cars f Getting a new lease can be a long day at the dealership, but Jose Soto made it easy and enjoyable from start to finish. Will be getting all our cars from Rusnak from now on. More

Professional, easy to work with The person who helped us (Taylor Baffert) made our experience at the dealership quick and easy. He addressed all or our needs, presented us with optio The person who helped us (Taylor Baffert) made our experience at the dealership quick and easy. He addressed all or our needs, presented us with options and walked us through the entire process. I would recommend this dealership to others. More

Excellent service An easy and friendly experience from the moment you drive up. Everyone I dealt with had a smile on their face and all the info I needed. An easy and friendly experience from the moment you drive up. Everyone I dealt with had a smile on their face and all the info I needed. More