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Audi Pasadena

Pasadena, CA

4.9
1,017 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,017 reviews

July 29, 2019

Professional, easy to work with The person who helped us (Taylor Baffert) made our experience at the dealership quick and easy. He addressed all or our needs, presented us with optio More

by gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Audi Pasadena responded

We love knowing that Taylor made your experience an exceptional one! We truly appreciate the feedback. Have a great day!

July 28, 2019

Excellent service An easy and friendly experience from the moment you drive up. Everyone I dealt with had a smile on their face and all the info I needed. More

by Lovemyaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Robles
Jul 28, 2019 -

Audi Pasadena responded

You can always expect a warm reception. Customer service is our specialty. Have a wonderful evening and visit again soon.

July 27, 2019

Pasadena Rusnak—Audi is first rate all around Honest. Dependable, thorough and quick. Really friendly, hospitable environment. I had a desk for working, coffee and pastries if I wanted and they More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2019 -

Audi Pasadena responded

We are delighted to have you, Patricia! Thanks for sharing your feedback for Henry. We look forward to any future visits.

July 27, 2019

Professional and high quality Every time I come here I always choose Ian, he’s very friendly and very professional, he help me a lot, this is a good place to take care of your car. More

by Ly890622!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Jul 27, 2019 -

Audi Pasadena responded

Your vehicle is in good hands when Ian is working on it. He will appreciate your words of confidence. We look forward to seeing you in the near future.

July 27, 2019

Professional and high quality Great customer service and knowledge of the vehicle features. I would recommend Larry Gootkin to others looking for a new vehicle to lease or buy. More

by Chris B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Jul 28, 2019 -

Audi Pasadena responded

Congratulations on your purchase, Chris! It's great to learn of your recommendation for Larry. We hope to assist you again in the future.

July 27, 2019

Quick and transparent with great service Bernardo and Arron was very transparent and quick. They have great service and I wouldn’t recommend anyone else. I enjoyed talking with them and very More

by vicxle53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo , Aaron Miller
Jul 28, 2019 -

Audi Pasadena responded

Thank you for the review! We appreciate it!

July 26, 2019

Speedy service Painless drop off and service with a courtesy loaner. Great communication. Friendly and hassle-free. Johnny is very amiable and thorough. Would highly More

by cdefarkas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Jul 26, 2019 -

Audi Pasadena responded

We know that convenience is key to our guests' satisfaction. Thank you for allowing us to assist you. We will let Johnny know that you are happy with your visit. Have a great day.

July 26, 2019

Outstanding! I leased 2 Audis from this amazing dealership. Very courteous, professional service and sales staff. Service is timely, seamless, and you get a fun lo More

by Aqua100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez, David Carter
Jul 26, 2019 -

Audi Pasadena responded

Thank you for the five-star review! Congratulations on your leases! It is always our pleasure to work with you, and we look forward to seeing you again in the future!

July 26, 2019

Great Experience I received fantastic service from the moment I got to the dealership. I arrived at about 8am on a Saturday to get my car serviced and Christian immedi More

by andrewc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Pompa, Ricardo "Rick" Torres
Jul 26, 2019 -

Audi Pasadena responded

Thank you for the positive feedback! We are delighted to know that you were provided with fantastic service from start to finish! It is great that Christian was helpful during your visit and made the process quick and easy! We are also glad to know that Ricardo was fantastic and helped make your experience go smoothly. We value your business and we hope that you will visit us again soon!

July 22, 2019

Thank you Larry Leasing a car is not what we enjoy doing, however, Larry made this experience the best we have had. He is knowledgeable, funny, and most of all patie More

by Texas Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren? , Larry Gootkin
Jul 22, 2019 -

Audi Pasadena responded

Thank you for the five stars! We are pleased to hear that Larry provided a pressure-free and personable experience. Congratulations on your Q3; please come back at any time.

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