Audi Pasadena

Excellent service! Henry helped me with my oil change, and he was very informative and helpful. I would highly recommend him as your advisor for your next service. Henry helped me with my oil change, and he was very informative and helpful. I would highly recommend him as your advisor for your next service. More

Falkenhagen Q8 Purchase Very accommodating and no pressure whatsoever to review models and prices. I felt very comfortable and not obligated to make any sort of commitment. Very accommodating and no pressure whatsoever to review models and prices. I felt very comfortable and not obligated to make any sort of commitment. I believe I got a good deal on the new car and price for the trade-in. More

Friendly and relaxed No pressure, easy to work with. We were happy not to have a bunch of irritating follow up calls when we first looked at Audis about 8 months ago. The No pressure, easy to work with. We were happy not to have a bunch of irritating follow up calls when we first looked at Audis about 8 months ago. They gave us a fair price based on our market research. Very glad to have made the decision we did. More

Amazing Bernardo had amazing customer service with everything when leasing a new Audi He went above and beyond to help us get everything we want Will defi Bernardo had amazing customer service with everything when leasing a new Audi He went above and beyond to help us get everything we want Will definitely recommend him to my friends More

Great experience getting new car It was very amazing experience- painless and fast and very satisfying. Taylor was very good! He knew exactly what I wanted, he was very through expla It was very amazing experience- painless and fast and very satisfying. Taylor was very good! He knew exactly what I wanted, he was very through explaining all the options I have and very dedicated for me to get the car I love to drive for the next 3 years. Defenetly a returning customer! More

Welcomed surprise My wife and I stopped by Rusnak Audi to check out the Q7. I had done my research but didn't visit that day based on any specials, just happenstance. My wife and I stopped by Rusnak Audi to check out the Q7. I had done my research but didn't visit that day based on any specials, just happenstance. As soon as we entered the doors, it was top of the line service. I'm a big fan of the custom service experience, and everything from the show room to the welcome was on point. However, what really took the cake was the customer service we got from Bernardo. His friendly approach with no pressure tactics was a great change from what I've experienced in the past. I can truly credit him for the great deal we got and my future patronage. Not to mention my referrals. It was a great experience from start to finish! More

Quality service I drive an hour to get my Audi serviced at Rusnak in Pasadena. I have had very positive experiences in my dealings with them. They are thorough and ho I drive an hour to get my Audi serviced at Rusnak in Pasadena. I have had very positive experiences in my dealings with them. They are thorough and honest. More

Returning end of lease 2016 Audi A3 and leasing a 2019 Q5 This is my third vehicle leasing from Rusnak/Pasadena Audi and the experience here has been very smooth, comfortable, and pleasant. I have received t This is my third vehicle leasing from Rusnak/Pasadena Audi and the experience here has been very smooth, comfortable, and pleasant. I have received the best deals here and the employees are willing to work with their clients to make sure they are happy and satisfied. Bernardo was very patient and provided excellent customer service throughout the entire process. He made sure I was content every step of the way. Then, in finance, Brittany was very kind and we didn't take too long to sign some paperwork. For tech support, Arnold and Geoff were wonderful to explain the features of the car. I would definitely recommend this dealership to family, friends, and others who are wanting to purchase or lease. More

Impeccable experience Through the research to the final purchase, I had nothing but the best experience. Rusnak Pasadena Audi has won me over as a customer from my previous Through the research to the final purchase, I had nothing but the best experience. Rusnak Pasadena Audi has won me over as a customer from my previous dealership. More

Great personalized service David Carter worked with me to get the price and the car we needed with no rush or hustle, he was very patient and never pushed me to jump into a car David Carter worked with me to get the price and the car we needed with no rush or hustle, he was very patient and never pushed me to jump into a car i cant afford . More