Audi Pasadena

Great personalized service David Carter worked with me to get the price and the car we needed with no rush or hustle, he was very patient and never pushed me to jump into a car David Carter worked with me to get the price and the car we needed with no rush or hustle, he was very patient and never pushed me to jump into a car i cant afford . More

Service It was a recall service but I did my maintenance as well. When I got there, my service Sales advisor was able to arrange a detail wash and offered a l It was a recall service but I did my maintenance as well. When I got there, my service Sales advisor was able to arrange a detail wash and offered a loaner for me. He explained very well the work that needed to be done for my car. He is the best service advisor that I met so far for so many years in Audi service! Excellent job! More

Customer service befitting of the Audi brand Their service advisor, Jose Henriquez, was courteous and professional. He was responsive to our concerns and kept us regularly updated. Would not hesi Their service advisor, Jose Henriquez, was courteous and professional. He was responsive to our concerns and kept us regularly updated. Would not hesitate in trusting them to perform warranty service should it be necessary in the future. Thoroughly impressive and satisfied. More

Stellar experience First off I’d like to say Audi Rusnak is a tenured building. Easily accessible amazing staff. My overall experience with them was phenomenal! I strong First off I’d like to say Audi Rusnak is a tenured building. Easily accessible amazing staff. My overall experience with them was phenomenal! I strongly recommend you seeing Lisa Berkes in your visit! She does an outstanding job! Excellent customer service skills, knowledgeable in her current process, knows specific details of specific cars and can answer accordingly! It was such a pleasurable experience! I got an AMZING deal on a Q5 it was crazy! And I also want to shoutout Daysi the finance Manager she was amazing!! Very empathetic and made us feel at home despite my 2 daughters going crazy! On and all, I suggest ANYONE looking to buy an Audi, head to Audi Pasadena Rusnak!!! More

Excellent service I am impressed with the outstanding customer service I have received, from the moment I called to make an appointment to the moment I have left the de I am impressed with the outstanding customer service I have received, from the moment I called to make an appointment to the moment I have left the dealership. More

Great! I came in to get a new key and get it programmed and they ended up doing a whole inspection on my car.. they found there was a recall on something and I came in to get a new key and get it programmed and they ended up doing a whole inspection on my car.. they found there was a recall on something and They took care of it for me and even loan me a car until my car was ready.. Jose went above and beyond to make sure I was satisfied with the service. Thanks again! More

Johnny is the best Johnny gave me amazing service, was super friendly, speedy, easy, and I would definitely request him for future service visits. Team Johnny all the wa Johnny gave me amazing service, was super friendly, speedy, easy, and I would definitely request him for future service visits. Team Johnny all the way. More

Excellent service! I had the best vehicle purchase experience. The salesperson was very helpfulI and knowledgeable. Helped me to get the exact car I wanted. I would high I had the best vehicle purchase experience. The salesperson was very helpfulI and knowledgeable. Helped me to get the exact car I wanted. I would highly recommend Rusnak to everyone. Thank you! More

it's just perfect, people are all smiling. except for the va I just want all your staff to give equal quality of service to all, no racial profiling please I'm from the Philippines and I have experience it. I just want all your staff to give equal quality of service to all, no racial profiling please I'm from the Philippines and I have experience it. More

Excellent service Service was organized. Got my loaner quickly. Anthony, my service manager was friendly and knowledgeable. Got the work done more quickly than expected Service was organized. Got my loaner quickly. Anthony, my service manager was friendly and knowledgeable. Got the work done more quickly than expected. Have used Rusnic for my Audi’s for 15 years. Always helpful and timely. More