Audi Pasadena

Anthony is the best! Anthony is an excellent service advisor. Extremely thorough and professional. I always feel confident leaving the dealership after his service. He is Anthony is an excellent service advisor. Extremely thorough and professional. I always feel confident leaving the dealership after his service. He is extremely detailed oriented, polite, and trustworthy. More

Great service experience as always It’s always a pleasure to work with Ian Del Los Reyes, he’s knowledgeable and friendly. Ian kept me informed about progress daily and also provided a It’s always a pleasure to work with Ian Del Los Reyes, he’s knowledgeable and friendly. Ian kept me informed about progress daily and also provided a loaner car More

Courteous and Attentive I’m always amazed with the staff every time I come and drop off my Audi at Rusnak Pasadena. They are courteous and attentive, making sure all my nee I’m always amazed with the staff every time I come and drop off my Audi at Rusnak Pasadena. They are courteous and attentive, making sure all my needs are met, with a smile. My advisor, Ian, was very helpful. I will continue bringing my vehicle here for as long as I have an Audi. Thanks! More

Great Experience Great service. I recommend. Smooth process with no issue. Waiting room is clean and the service advisor was super nice and very knowledgeable. I will Great service. I recommend. Smooth process with no issue. Waiting room is clean and the service advisor was super nice and very knowledgeable. I will visit again. More

Service recall Thank you for the service . Mr Perez was very accurate in describing all the information , and concern about the service provide . He was very knowled Thank you for the service . Mr Perez was very accurate in describing all the information , and concern about the service provide . He was very knowledgeable , kind an polite . Service was truly exceptional . Looking forward for the complete Service recall . More

Situational Excellence My on-line search for just-the-right pre-owned A4 was narrowed down to four cars at four Audi dealers. Number 2 in line for a test drive, features and My on-line search for just-the-right pre-owned A4 was narrowed down to four cars at four Audi dealers. Number 2 in line for a test drive, features and benefits review, and pricing was Rusnak Audi. What happened next was remarkable. My phone conversations and text exchanges with Koni directly answered my questions. Upon our arrival he greeted us at the door with a perfect friendliness. His listening skills and grasp of our situation/needs put us at ease and built trust. It took only a few minutes for us to decide on the Rusnak A4. More

Always going the extra step! This dealer has been my cars second home for years and Vince has always made sure it’s taken well care of! Definitely more business to come in the fut This dealer has been my cars second home for years and Vince has always made sure it’s taken well care of! Definitely more business to come in the future. More

Excellent I bought my Q5 from them and take it for service there too even though I have another AUDI dealership by me . Highly efficient and personable service I bought my Q5 from them and take it for service there too even though I have another AUDI dealership by me . Highly efficient and personable service . More

Serviced my car Great service and friendly representative in Borja. He made me feel welcomed and personalized my experience. He explained everything in detail and to Great service and friendly representative in Borja. He made me feel welcomed and personalized my experience. He explained everything in detail and took care of issues that I didn’t realize the car needed More

Quick and easy! I dropped off my car at 9am and it was ready by 12pm — much quicker than I expected! Everyone was very nice and professional. I'll definitely be back. I dropped off my car at 9am and it was ready by 12pm — much quicker than I expected! Everyone was very nice and professional. I'll definitely be back. More