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Audi Pasadena

Pasadena, CA

4.9
1,019 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,019 reviews

May 09, 2019

Always going the extra step! This dealer has been my cars second home for years and Vince has always made sure it’s taken well care of! Definitely more business to come in the fut More

by Jay12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna, Customer Service
May 09, 2019 -

Audi Pasadena responded

Thank you for the great review! We will be sure to thank Vince for always providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

May 09, 2019

Excellent I bought my Q5 from them and take it for service there too even though I have another AUDI dealership by me . Highly efficient and personable service More

by Blondie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Henríquez
May 09, 2019 -

Audi Pasadena responded

Thank you for the great review! We are happy to know that you enjoy our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

May 08, 2019

Serviced my car Great service and friendly representative in Borja. He made me feel welcomed and personalized my experience. He explained everything in detail and to More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
May 08, 2019 -

Audi Pasadena responded

Thanks for the great review, Rich! We're happy to hear that Borja provided you with such helpful service. We appreciate your business - please let us know if we can be of help in the future!

May 07, 2019

Service Dept. Henry Perez Henry was so helpful. From my 1st phone call to the day I picked up my car he was the best. Your dealership is lucky to have him on your team! More

by Kelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Audi Pasadena responded

We agree! We're definitely super lucky to have Henry on our team and we are positive he will be happy to hear about your amazing feedback for him. Thank you for sharing and we hope to work with you again.

May 07, 2019

Quick and easy! I dropped off my car at 9am and it was ready by 12pm — much quicker than I expected! Everyone was very nice and professional. I'll definitely be back. More

by fowlercraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
May 08, 2019 -

Audi Pasadena responded

We are so happy to have provided services for your vehicle in a timely manner. Thank you so much for sharing and we look forward to working with you again in the future.

May 06, 2019

The Best Buying Experience I have purchased many vehicle's in the past 35 years in the states as well as overseas, by far this was the best experience. I would definitely recomm More

by mordrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lina Berkes, Carsten Techaepe, Daysi Nerio
May 07, 2019 -

Audi Pasadena responded

Hi there, Thank you so much for sharing your five-star review! We are so happy to know Lina, Carsten, and our team has provided you with outstanding service. It was a pleasure working with you and your wife. We appreciate your business and hope to see you again in the future!

May 06, 2019

Excellent customer service Anthony Ramirez was quick and informative about the service process on this day. I checked in and was in my way back home via their Uber service due t More

by Ale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
May 06, 2019 -

Audi Pasadena responded

Thank you for sharing your experience with Anthony! We hope to see you again!

May 05, 2019

Job well done! Ian made sure our car was fixed in a timely manner. He was great to work with. Overall it was an easy and pleasant experience! More

by mef313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
May 06, 2019 -

Audi Pasadena responded

That's wonderful to hear! Thank you for reviewing us!

May 05, 2019

A Pleasant Buying Experience We had a pleasant experience buying our first Audi. Our sales person, Daniel Catalan, is very knowledgeable and personable. He spent a lot of time t More

by New Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Catalan, Daysi Nerio
May 06, 2019 -

Audi Pasadena responded

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

May 04, 2019

Awesome Absolutely wonderful. The Service Advisor was very attentive and the servicemen were very thorough in their inspection/repair of the vehicle. Overall More

by Robi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Soto, Jose Henriquez, , Customer Service
May 04, 2019 -

Audi Pasadena responded

Robi, We are so happy to learn of your wonderful feedback about your overall service experience. Thank you and we hope to serve you again!

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