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Audi Pasadena

Pasadena, CA

4.9
1,015 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,015 reviews

August 22, 2018

Great Experience with Sam I had a very easy and great experience leasing my A4 with Sam. He was very helpful, responsive, thorough and nice throughout our transaction. I never More

by RKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Saman Neissari
Sep 27, 2018 -

Audi Pasadena responded

We hope you are enjoying your new vehicle! Thank you for taking the time to share your wonderful comments with us! - Ken C., General Manager

August 22, 2018

David Carter was great! We leased our first Audi last month, David was great helping us! We spent hours talking to him and asking many questions, he was very patient with us More

by 75117511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carter
Sep 27, 2018 -

Audi Pasadena responded

I'm happy to hear about your positive experience! We hope to see you again! -Ken C., General Manager

August 22, 2018

Safety recall..Takata Passenger Airbag Good customer service . I’m pleased with your Uber service. I thought I won’t be able to make it due to traffic. Uber driver Michael is careful & fr More

by Tiger liky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Audi Pasadena responded

I'm happy to hear about your positive experience! We hope to see you again! -Ken C., General Manager

August 12, 2018

Customer Service Excellence I have been coming to Rusnak Pasadena for Audi Service for over 10 years. They have consistently provided outstanding service to my vehicles (we have More

by 3AudiAmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know their names but the porters were very noce
Aug 31, 2018 -

Audi Pasadena responded

Your loyalty over the past decade is very valued by our team! Thank you for wonderful feedback. We look forward to assisting you in the years to come. - Ken C., General Manager

August 07, 2018

Quality of service was top notch! Everyone there was very professional. I worked with such a great salesperson, Yalonda Conrad, who was patient, knowledgeable and made it a very pleasa More

by HappyAudiOwner TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yalonda Conrad
Aug 31, 2018 -

Audi Pasadena responded

We hope you are enjoying your new vehicle! Thank you for taking the time to share your wonderful comments with us! - Ken C., General Manager

August 05, 2018

Who Knew? I never knew car shopping could actually be fun. I was lucky enough to work with Larry Gootkin at Ruskin/Pasadena. What a wonderful experience. I told More

by Mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Aug 17, 2018 -

Audi Pasadena responded

We are so pleased to hear that we made your car shopping a enjoyable experience! Thanks for this amazing review. -Ken C., General Manager

August 04, 2018

Wasn't Planning To Purchase Saturday drive through Pasadena and decided to stop in as my Audi was getting some miles on it. I was greeted by Anthony and the next thing I knew, I More

by Tom e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who processed my loan and did the closing paperwork. Outstanding as well! , Anthony Robles
Aug 17, 2018 -

Audi Pasadena responded

We are happy we could help you find the right car for you! -Ken C., General Manager

July 31, 2018

Service KIRK WALLACE exceeded expectations. All of the staff are courteous, helpful and friendly. The quality of the service certainly made the dealership fir More

by George and Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Najar, Anthony Robles, Kirk Wallace
Aug 17, 2018 -

Audi Pasadena responded

Kirk is great and we are glad you think so too! -Ken C., General Manager

July 27, 2018

Great Anthony was prompt and thorough in making sure I was taken care of. We found a computer discrepancy when he was returning my car that he was able to a More

by Caottapop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
Aug 06, 2018 -

Audi Pasadena responded

Terrific! We're glad Anthony was able to fix the computer discrepancy for you.Thank you for stopping at our dealership and leaving this review. -Ken C., General Manager

July 25, 2018

Fast, efficient thorough service My 45,000 mile service for my Audi A6 was finished in under two hours from arrival. I chose to wait and am glad I did. More

by dberkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Aug 06, 2018 -

Audi Pasadena responded

Thanks for coming to us for your service, you rock! -Ken C., General Manager

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