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Audi Pasadena

Pasadena, CA

4.9
1,029 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,029 reviews

August 24, 2018

2018 SQ5 Lease Arbi was really knowledgeable and helpful. He knew all the tech and safety features of the SQ5. I would definitely recommend him if you are looking More

by GGSQ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arbi Josephian
Sep 27, 2018 -

Audi Pasadena responded

I'll be sure to forward your feedback onto our staff! Thanks so much! -Ken C., General Manager

August 23, 2018

Sevixe Thorough work done with the service of my car. I’m glad that the dealership provided an Uber ride for me so I could work from home. More

by Bondgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Wallace
Sep 27, 2018 -

Audi Pasadena responded

We are so glad we could be of help! Please come back and see us again. -Ken C., General Manager

August 22, 2018

Safety recall..Takata Passenger Airbag Good customer service . I’m pleased with your Uber service. I thought I won’t be able to make it due to traffic. Uber driver Michael is careful & fr More

by Tiger liky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Audi Pasadena responded

I'm happy to hear about your positive experience! We hope to see you again! -Ken C., General Manager

August 22, 2018

Excellent Everyone was friendly and helpful. Vince was my rep, and made everything very easy. The whole operation is a well oiled machine, and made getting my c More

by Floyd02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Sep 27, 2018 -

Audi Pasadena responded

Wow! We're so proud to hear this feedback! We appreciate your business and loyalty. Thank you for taking the time to share your feedback with us.- Ken C., General Manager

August 22, 2018

Always a Great Experience I've been having my Audi serviced at Rusnak since I bought it two years ago (also from Rusnak). Never a problem, always very friendly and accommodatin More

by dhutson4994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Wallace
Sep 27, 2018 -

Audi Pasadena responded

We hope you are enjoying your vehicle! Thank you for taking the time to share your wonderful comments with us! - Ken C., General Manager

August 22, 2018

Great Experience with Sam I had a very easy and great experience leasing my A4 with Sam. He was very helpful, responsive, thorough and nice throughout our transaction. I never More

by RKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Saman Neissari
Sep 27, 2018 -

Audi Pasadena responded

We hope you are enjoying your new vehicle! Thank you for taking the time to share your wonderful comments with us! - Ken C., General Manager

August 22, 2018

David Carter was great! We leased our first Audi last month, David was great helping us! We spent hours talking to him and asking many questions, he was very patient with us More

by 75117511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carter
Sep 27, 2018 -

Audi Pasadena responded

I'm happy to hear about your positive experience! We hope to see you again! -Ken C., General Manager

August 12, 2018

Customer Service Excellence I have been coming to Rusnak Pasadena for Audi Service for over 10 years. They have consistently provided outstanding service to my vehicles (we have More

by 3AudiAmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know their names but the porters were very noce
Aug 31, 2018 -

Audi Pasadena responded

Your loyalty over the past decade is very valued by our team! Thank you for wonderful feedback. We look forward to assisting you in the years to come. - Ken C., General Manager

August 07, 2018

Quality of service was top notch! Everyone there was very professional. I worked with such a great salesperson, Yalonda Conrad, who was patient, knowledgeable and made it a very pleasa More

by HappyAudiOwner TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yalonda Conrad
Aug 31, 2018 -

Audi Pasadena responded

We hope you are enjoying your new vehicle! Thank you for taking the time to share your wonderful comments with us! - Ken C., General Manager

August 05, 2018

Who Knew? I never knew car shopping could actually be fun. I was lucky enough to work with Larry Gootkin at Ruskin/Pasadena. What a wonderful experience. I told More

by Mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Aug 17, 2018 -

Audi Pasadena responded

We are so pleased to hear that we made your car shopping a enjoyable experience! Thanks for this amazing review. -Ken C., General Manager

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