Audi Pasadena

Wasn't Planning To Purchase Saturday drive through Pasadena and decided to stop in as my Audi was getting some miles on it. I was greeted by Anthony and the next thing I knew, I Saturday drive through Pasadena and decided to stop in as my Audi was getting some miles on it. I was greeted by Anthony and the next thing I knew, I purchased Q7! I can say enough about Anthony who was more interested in getting me a car I wanted, with the features I wanted at a price I could afford. He was just as excited as I was when we narrowed down the right car for me. It was like shopping for a car with your best friend. Thank you Anthony and whoever hired you! It was a great experience for me! More

Service KIRK WALLACE exceeded expectations. All of the staff are courteous, helpful and friendly. The quality of the service certainly made the dealership fir KIRK WALLACE exceeded expectations. All of the staff are courteous, helpful and friendly. The quality of the service certainly made the dealership first choice when the time came to purchase another car. More

Great Anthony was prompt and thorough in making sure I was taken care of. We found a computer discrepancy when he was returning my car that he was able to a Anthony was prompt and thorough in making sure I was taken care of. We found a computer discrepancy when he was returning my car that he was able to adjust quickly. More

Fast, efficient thorough service My 45,000 mile service for my Audi A6 was finished in under two hours from arrival. I chose to wait and am glad I did. My 45,000 mile service for my Audi A6 was finished in under two hours from arrival. I chose to wait and am glad I did. More

Allen Sepanyan is fantastic we came in looking at a 2018 A3 e-tron. Allen was able to answer all of our questions with complete ease. He helped us find the right car and a super we came in looking at a 2018 A3 e-tron. Allen was able to answer all of our questions with complete ease. He helped us find the right car and a super deal! We had one of the best car buying experiences ever ! More

Karsten The Great! I was lucky to have Karsten assist me and my partner in the purchase of our new SQ5. We are not the easiest customers when it comes to our cars. We kn I was lucky to have Karsten assist me and my partner in the purchase of our new SQ5. We are not the easiest customers when it comes to our cars. We know what we like and we needed someone who can talk our talk and walk our walk. Great experience overall. We are second time Rusnak customers for a reason! More

Kirk Wallace is wonderful Wonderful service. I brought my car in for air conditioning issues. I received a text by the end of the day. Picked up a loaner the next morning and t Wonderful service. I brought my car in for air conditioning issues. I received a text by the end of the day. Picked up a loaner the next morning and the car back by Tuesday! More

Good except the clock Everything went well, except the requested adjustment to the clock was not done. The clock is slow, and it is even slower after the service. Everything went well, except the requested adjustment to the clock was not done. The clock is slow, and it is even slower after the service. More

Wonderful Experience Paul Kim worked out a fantastic deal for us on the exact A5 Sportback we were looking for. Very knowledgeable, attentive and polite I would highly rec Paul Kim worked out a fantastic deal for us on the exact A5 Sportback we were looking for. Very knowledgeable, attentive and polite I would highly recommend him to any friend or family member looking for a new car. Shopping for a new vehicle can be very stressful but Paul made it so easy we actually enjoyed it! More

Process My sales person, Arbi Josephian, was extremely polite, informative and helpful. He found me the car I wanted and went above and beyond to do so. The t My sales person, Arbi Josephian, was extremely polite, informative and helpful. He found me the car I wanted and went above and beyond to do so. The technology expert, Jared, was also very accomodating, and gave me an excellent tutorial and said he was available anytime to help me in any way as many times as I needed. I had a very nice meeting with the new Rusnak/Audi manager who made it clear that Rusnak's number one goal is to make the sales/lease process as seamless and pleasant as possible.The woman who helped with the financial part and lease signing was most helpful and pleasant. Overall, I was extremely pleased with every aspect of my experience. More