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Audi Pasadena

Pasadena, CA

4.9
1,029 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,029 reviews

July 19, 2018

Fantastic. Most enjoyable dealing ever. From my first contact to driving off the lot everything was perfect. Would recommend this dealership and employees to anyone. Will be back for next ca More

by MichaelH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arbi Josephian, Daniel Allen
Jul 27, 2018 -

Audi Pasadena responded

Thank you so much for taking the time to leave us this amazing review! -Ken C., General Manager

July 17, 2018

Great Service The service department (Vince) was able to fit me in at the last minute when my engine light came on. They were able to check everything and have my c More

by John T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jul 27, 2018 -

Audi Pasadena responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. -Ken C., General Manager

July 07, 2018

George is the best George went above and beyond in helping us with finding what we wanted. I would definitely recommend him to anyone looking to purchase a car. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Pau
Jul 17, 2018 -

Audi Pasadena responded

We look forward to going above and beyond for you each time! Thank you for your business! - Ken C., General Manager

July 05, 2018

Service and communication was excellent! Henry Perez was outstanding. He got my car in immediately and my 20,000 mile service was completed in a timely manner. Henry updated my service stat More

by RussCase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Rusnak is great! Rusnak Audi in Pasadena is always efficient, smooth, accommodating and friendly! We were able to schedule an appointment quickly! Kirk Wallace, our s More

by Audi TT Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Wallace
Jul 09, 2018 -

Audi Pasadena responded

Thanks you so much for this great review. Please come back and see us again. -Ken C., General Manager

July 02, 2018

Excellent sale Everyone was so helpful in my purchase of a new Audi Q5. Sales people in finance were fair and very helpful.This is my second experience purchasing a More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Miller, Danny Ranft
Jul 09, 2018 -

Audi Pasadena responded

Congrats on your new vehicle! We hope you love your Audi Q5! -Ken C., General Manager

June 27, 2018

Excellence Overall!!!! I have a 2002 Audi A6 that needs a lot of attention and care. Rusnak has provided that time after time. My service rep has always been Vincent Stameg More

by Audisenior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jul 09, 2018 -

Audi Pasadena responded

I'll be sure to pass along your kind words to Vince! Thanks for this wonderful review. -Ken C., General Manager

June 23, 2018

2nd Vehicle Here Good working relationship with Danny, second time I worked with him. He listened to my requirements and found a vehicle that worked for me. Low pressu More

by Cdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ranft
Jul 09, 2018 -

Audi Pasadena responded

Danny is great! I'll be sure to pass your message along. -Ken C., General Manager

June 23, 2018

Excellent service The service department provided prompt, efficient and satisfactory service. The problems were quickly taken care of, the car was washed and delivered More

by Love my Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jul 09, 2018 -

Audi Pasadena responded

Glad we could meet all your expectations! -Ken C., General Manager

June 17, 2018

Very responsive. I managed to negotiate all parts of my purchase through email, getting responses within just minutes. When I showed up in Pasadena, the car was waiti More

by RHG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Jun 22, 2018 -

Audi Pasadena responded

We are so happy that you had a positive experience with our dealership! Thanks for the kind words and for trusting us to get you the vehicle you were looking for. We look forward to working with you again in the future! Enjoy your new vehicle!-Ken C., General Manager

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