Audi Pasadena

Vince is great Had my Xenon headlight go out an Vince helped me get it it taken care of. He has always been helpful and continues to one of the main reasons I keep c Had my Xenon headlight go out an Vince helped me get it it taken care of. He has always been helpful and continues to one of the main reasons I keep coming back to Rusnak. He went out of his way to accommodate my problem and I am grateful Audi has someone like him representing the brand. More

George's visit I needed a new tire and they took care of everything The handled all the paperwork like a champ. I was very happy. I will be back. I needed a new tire and they took care of everything The handled all the paperwork like a champ. I was very happy. I will be back. More

No worries In and out for routine scheduled service and a minor repair under warranty No problems no issues no worries.... As usual Henry made it all happen In and out for routine scheduled service and a minor repair under warranty No problems no issues no worries.... As usual Henry made it all happen More

Great Leasing Experience Our experience at Rusnak was excellent, which started with a phone conversation with Larry Gootkin and ultimately culminated with our lease of the Aud Our experience at Rusnak was excellent, which started with a phone conversation with Larry Gootkin and ultimately culminated with our lease of the Audi Q7. Larry was extremely friendly and went out of his way to make sure that our leasing experience was the best ever. He was extremely knowledgeable and gave us a great deal on our lease. When it was time to sign the paperwork he was pleased, as we were, that he got us an even a better deal in terms of the allowed mileage and the residual value at the end of the lease. We did not meet with any of the other sales personnel; however, Larry is number one in our book and we would not hesitate to recommend him and Rusnak to our friends. More

Great Service We made an appointment, received a free rental car and the service was done before the end of the day! Who could ask for more. We made an appointment, received a free rental car and the service was done before the end of the day! Who could ask for more. More

Very Attentive Jared and the staff made me feel like a VIP, service was incredible. From the moment I pulled up until I was back in my car I felt like the process wa Jared and the staff made me feel like a VIP, service was incredible. From the moment I pulled up until I was back in my car I felt like the process was seamless. More

pleasure from beginning to end competition beating deal and 1st class service. i am not interested in doing a transaction of this nature online so the service from george was extrem competition beating deal and 1st class service. i am not interested in doing a transaction of this nature online so the service from george was extremely important. he did an excellent job dealing with my office in hong kong to get the deal done. More

Great Experience Problem was corrected quickly. It was a pleasant encounter. I had worried that a rattle around the dash would not be found. However it was and fixed Problem was corrected quickly. It was a pleasant encounter. I had worried that a rattle around the dash would not be found. However it was and fixed. My car was a S8 and the loaner I received was an A8. More

Maintenance My car light came on for maintenance and I had completely overlooked that it was due. I called and even though they were really busy, Henry made time My car light came on for maintenance and I had completely overlooked that it was due. I called and even though they were really busy, Henry made time and let me bring it in right away. Henry was informative and made things easy. The service was great, completed quickly and everyone was super kind. More