Audi Pasadena

Great car buying experience! Fantastic car buying experience at Rusnak Audi in Pasadena! Yolanda Conrad was very friendly, knowledgeable, and patient as my family and I figured ou Fantastic car buying experience at Rusnak Audi in Pasadena! Yolanda Conrad was very friendly, knowledgeable, and patient as my family and I figured out which car was right for us. No hard sell was ever deployed by her or Jam Nejad the finance guy when I signed the closing docs. Yolanda even went so far as suggest independent websites I could use to verify the great deal I was getting. More

Great experience in Rusnak Alex introduce to me all models of the cars which I am interested in details. I got a great experience in the store. Finally I got a perfect A4. Alex introduce to me all models of the cars which I am interested in details. I got a great experience in the store. Finally I got a perfect A4. More

My Audi little emergency. I got an emergency with my engine at my old Audi. It was taken without previous appointment and my consultant Mr. Henry Perez did the best in order t I got an emergency with my engine at my old Audi. It was taken without previous appointment and my consultant Mr. Henry Perez did the best in order to leave the car back in business and in good condition and ready to rumble for another year. I want to thank Mr.Perez and all the staff for their commitment to an excellent service. Bill Mendizábal. More

Great service advisor Vincent Vincent Stamegna has been taking care of my Audis for the past 5 years. Great follow up and always get my car cleaned and professional and honest. I Vincent Stamegna has been taking care of my Audis for the past 5 years. Great follow up and always get my car cleaned and professional and honest. I would not let anyone else service or repair my Audis. More

Very good Brakes water pump and a recall situation they also had to check a gas latch that would not open properly. I also had front roters replaced Brakes water pump and a recall situation they also had to check a gas latch that would not open properly. I also had front roters replaced More

Trustworthy service Service Advisor Vince is trustworthy, extremely knowledgeable and customer focused. We're so well taken care of by Vince, we're thinking about a secon Service Advisor Vince is trustworthy, extremely knowledgeable and customer focused. We're so well taken care of by Vince, we're thinking about a second Audi! More

Easy, smooth transaction! 2nd Audi purchase with Rusnak and with George Pau. Easy smooth transaction, and George is a pleasure to deal with. Courteous, helpful and profession 2nd Audi purchase with Rusnak and with George Pau. Easy smooth transaction, and George is a pleasure to deal with. Courteous, helpful and professional. The finance manager was also terrific. More

2.0 Turbo Engine Camshaft Recall Had to take the new Audi Q3 2.0 turbo back to dealer in two weeks with engine related problem. The car was shaking sometimes, and the engine was rough Had to take the new Audi Q3 2.0 turbo back to dealer in two weeks with engine related problem. The car was shaking sometimes, and the engine was rough on idling. Audi explained this as an intake camshaft problem, and strongly recommended to replace it. Everything went smooth, and the work was done pretty fast. Audi gave as a loaner vehicle, and we got the car back in less than three days. Well done Audi! The service associate Jim was very nice and kind, returning calls, and explaining all the performed repair procedures. The engine works fine, so far, and very smooth on idling. Thank you very much! More

Adam Kayali We would like to thank Adam Kayali for helping us with our purchase. He was attentive, calm and mindful of our needs. He found just the right color an We would like to thank Adam Kayali for helping us with our purchase. He was attentive, calm and mindful of our needs. He found just the right color and held it for us until we made our final decision. Thank you Adam We appreciate you! Jerry & Ana More

Henry Perex Rusnak/Pasadena is most fortunate to have Henry. He dealt with all my questions and concerns in a kind and caring manner. I needed to update my Audi Rusnak/Pasadena is most fortunate to have Henry. He dealt with all my questions and concerns in a kind and caring manner. I needed to update my Audi Care, and Henry personally walked be over to the person that could handle it. In Henry's busy days, he always makes me feel important. That is a gift! More