Audi Pasadena

Awesome experienced Eagan is so attentive and friendly. I never have to worry about anything. I get an email when my car needs to be service and a phone call to pick it Eagan is so attentive and friendly. I never have to worry about anything. I get an email when my car needs to be service and a phone call to pick it up! Plus, I don't need to service it for another 10,000 miles. Thank you Audi! Excellent services!!! More

servise call Fast sevice,Vince is very knowledgable , and gives good recommendations, I have been very happy since I have been taking my car in ro Rusnak. Fast sevice,Vince is very knowledgable , and gives good recommendations, I have been very happy since I have been taking my car in ro Rusnak. More

Things that go thump I took my 2012 Q5 in to try and find out why I occasionally hear a thump when turning into or backing out of a parking space. The service department c I took my 2012 Q5 in to try and find out why I occasionally hear a thump when turning into or backing out of a parking space. The service department could not reproduce the issue (of course) so Johnny asked me to go on a drive with the technician to see if I could get it to happen. Of course I could not but the fact that they spent 30 minutes with me and were as intent as I was to find the problem says a lot about their staff. Each of the five times I've used Rusnak Audi service (Johnny) I experience the same level of attention and detail. It's very much appreciated! More

Auto repair Did fine. Rusnak has a wide range of possible purchase options. Ernnie Chan is an excellent sales person and gave me incredible service and help. Did fine. Rusnak has a wide range of possible purchase options. Ernnie Chan is an excellent sales person and gave me incredible service and help. More

Professional and courteous From the time I dropped my car off to the time that I picked it up... everyone that I encountered were very polite and courteous. Very helpful! From the time I dropped my car off to the time that I picked it up... everyone that I encountered were very polite and courteous. Very helpful! More

Friendly service Adam was friendly & professional during the sales process. The staff also was very accommodating. Thank you to the staff & sales team for all you help Adam was friendly & professional during the sales process. The staff also was very accommodating. Thank you to the staff & sales team for all you help! More

always amazing! the best. Vince Stamegna of Rusnak Audi is impeccable. He makes every (though rare) need to arrive for service really a pleasure. The service is always perfect Vince Stamegna of Rusnak Audi is impeccable. He makes every (though rare) need to arrive for service really a pleasure. The service is always perfect and the care and communication bar none. Thank you Vince for making every experience I have with you and Rusnak always a pleasure as well as a reassurance that I made the best decision on getting 4 Audis from your dealership. More

35,000 service for A4 The service folks, including Egan my rep, are agreeable, kept me updated and were a pleasure to deal with. The loaner car person and the cashier we The service folks, including Egan my rep, are agreeable, kept me updated and were a pleasure to deal with. The loaner car person and the cashier were also very proficient and customer service-oriented. More

Great dealer experience Really enjoyed visiting Rusnak. The dealership experience was fantastic, and my salesperson, Matt, was great to deal with. We shopped 3 other dealer Really enjoyed visiting Rusnak. The dealership experience was fantastic, and my salesperson, Matt, was great to deal with. We shopped 3 other dealerships and Rusnak was the most responsive and was the only dealership that provided a custom-tailored buying experience. Plus, living in the area, we always wanted to be part of the Rusnak family with their charity events and their exotic-car gatherings. More

Experience with Mathew. Matthew was patient and listened to what I expected in the car that I was looking for and he made sure that I was happy when I walked out of the deal Matthew was patient and listened to what I expected in the car that I was looking for and he made sure that I was happy when I walked out of the dealership.. I feel he went beyond and over what even Rusnak expects out of there sales representative. More