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Audi Pasadena

Pasadena, CA

4.9
1,015 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,015 reviews

October 01, 2016

Highly recommend Rusnak Pasadena Audi Our salesman, Ivan, was the very best I have ever dealt with. In the past 10 years, we have bought a Lexus GS350 and GX370, a BMW 750 Li and a Subaru More

by Duane B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Lai
Oct 10, 2016 -

Audi Pasadena responded

Duane, Thank you for recognizing Ivan. It is fantastic to know that an experienced car buyer rated Ivan at the top! We hope you love your new vehicle. Thank you in advance for recommending us to friends and family, and thank you for choosing Rusnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

September 30, 2016

Omega Chambers!!! Omega Chambers will make car buying a smooth and painless process. I've leased 6 cars in the last 10 years so I've had my fair share of experience wi More

by Niki17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omega Chambers
Oct 10, 2016 -

Audi Pasadena responded

Niki, Thank you for the great review, and for recognizing Omega! I am happy to know that he is knowledgeable and pleasant! Thank you for choosing Rusnak/Pasadena Audi!-Niko Dietier Karvunidis, General Manager

September 29, 2016

Very Efficient I bought a new Q7. They were very fair and negotiating a fair price was easy. The whole process was expedited online and I was in/out of dealer inabou More

by John322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Parrish
Oct 10, 2016 -

Audi Pasadena responded

John, Thank you for choosing Rusnak/Pasadena Audi, and for the great review! We hope you love your new Audi Q7, and we appreciate your kind words. -Niko Dietier Karvunidis, General Manager

September 29, 2016

Great, friendly, helpful service Henry went above and beyond for us! Service was quick and the shuttle ride home and the car wash just showed how much Rusnak goes all out for their c More

by Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2016 -

Audi Pasadena responded

Kennedy, I am happy to know that Henry went above and beyond to ensure your satisfaction with your Service experience! Thank you for the great review. -Niko Dietier Karvunidis, General Manager

September 28, 2016

Smooth, Smiling, Service I took my car in, as it had been recalled. The staff knew exactly what to do without too much explanation. The took my car right away, had me meet More

by Ammcoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael is great! Might contact him soon. Vince is extremely helpful. Paul was also very understanding (thank you, Paul), Vincent Stamegna, Michael Parrish
Oct 10, 2016 -

Audi Pasadena responded

I am glad to hear that you enjoyed everything about your experience, from the customer Service from Vince, to the loaner car! We appreciate you kind words, and thank you for choosing Rusnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

September 24, 2016

Excellent service. Very friendly and professional service all the way around. The service reps take the extra steps to ensure that my satisfaction as a customer is met. More

by Jim O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2016 -

Audi Pasadena responded

Jim, thank you for the great review. I am happy to hear that you feel our Service team takes the extra step to ensure your satisfaction. Thank you for choosing RUsnak/Pasadena Audi! -Niko Dietier Karvunidis, General Manager

September 23, 2016

Audi service It was a great experience! Henry did an excellent job explaining everything that was preformed on car. I would recommend Rusnak/Pasadena Audi to every More

by Bradley A Mohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2016 -

Audi Pasadena responded

Thank you for the great review, and for recognizing Henry! He is a valuable team member, and he will enjoy reading your kind words. -Niko Dietier Karvunidis, General Manager

September 22, 2016

Audi Q5 SERVICE The service guy name HENRY was SO PROFESSIONAL AND FRIENDLY! EVERYTHING WENT WELL AND I will definitely consider come back for service again! Thank y More

by yiranli4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2016 -

Audi Pasadena responded

Thank you for your compliments to Henry! I am happy to hear that he was professional and friendly throughout your Service experience. -Niko Dietier Karvunidis, General Manager

September 22, 2016

Excellent service experience. Henry was excellent at meeting my needs and keeping me informed all the way through the process. I would definitely recommend Rusnak for Audi servicin More

by alanhaight
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2016 -

Audi Pasadena responded

Alan, Thank you for the great review, and thank you for recognizing Henry! I am so happy to hear that he provided fantastic customer service. -Niko Dietier Karvunidis, General Manager

September 19, 2016

Great service experience I've come to expect a great service experience from my local dealership and they certainly didn't disappoint this time either. Vince is my service a More

by sonny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It's always a pleasure to deal with Vince when needing to service my car. He's knowledgable and efficient and always very helpful with his advice and spot on with his assessments., Vincent Stamegna
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