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Audi Pasadena
Pasadena, CA
1,015 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,015 reviews
September 17, 2016
Audi Experience We experienced flexible, helpful, polite staff with minimal pressure to purchase. They made purchasing a car a very pleasant experience. Cesar and Ja We experienced flexible, helpful, polite staff with minimal pressure to purchase. They made purchasing a car a very pleasant experience. Cesar and Jam were great and the car is incredible. More
by JM
Employees Worked With
Cesar and Jamshid
September 04, 2016
Professional and Seamless I had a very pleasant experience at the Audi Pasadena and would definitely return to make another purchase. Our sales rep was professional, patient, a I had a very pleasant experience at the Audi Pasadena and would definitely return to make another purchase. Our sales rep was professional, patient, and knowledgeable. I am extremely happy with my purchase. More
by VRMeggie
Employees Worked With
Kevin Khourjian, Edwin Arredondo, Michael Parrish
August 30, 2016
Great service and excellent customer attendance. Vincent provided an excellent service with attention to details and made the entire process very fast and easy. and excellent customer attendance. Vincent provided an excellent service with attention to details and made the entire process very fast and easy. Thank you ! More
by jcana
Employees Worked With
Vincent Stamegna
August 24, 2016
Great Customer Service!! Henry was Amazing as usual!! He went out of his way to make sure the car was serviced well and was very accommodating to the schedule requests. Great Henry was Amazing as usual!! He went out of his way to make sure the car was serviced well and was very accommodating to the schedule requests. Great service! More
by Jonathan N
Employees Worked With
August 21, 2016
Great customer service From point of driving up until leaving on completion of work, Rusnak staff was courteous, fast, and thorough, which made for an extremely pleasurable From point of driving up until leaving on completion of work, Rusnak staff was courteous, fast, and thorough, which made for an extremely pleasurable experience, thank you! More
by Kim
Employees Worked With
Kin Kwan
August 18, 2016
No pressure, easy and quick It was quick, hassle free and easy. Larry Tittle was very responsive and a pleasure to work with before and after the sale. I would recommend the deal It was quick, hassle free and easy. Larry Tittle was very responsive and a pleasure to work with before and after the sale. I would recommend the dealership to a friend. More
by James Jefferies
Employees Worked With
Larry Tittle
August 17, 2016
Another great experience coming in for a 15,000 mile service. I received the royal treatment from Vince. He took care of everything. I didn't have an appointment and the coming in for a 15,000 mile service. I received the royal treatment from Vince. He took care of everything. I didn't have an appointment and the staff accommodated me early in the morning. Squeezed me in and I got out of there very quickly. Got a nice loaner car too. The entire process was done by 11 AM, much to my surprise. A+ treatment. More
by Shant
Employees Worked With
Vincent Stamegna
August 17, 2016
Great customer service and friendly workers Rusnick Audi provide great service, people work there are friendly and courtesy to me. They have very clean facilities. They are efficient in handling Rusnick Audi provide great service, people work there are friendly and courtesy to me. They have very clean facilities. They are efficient in handling my car drop off and pick up process. I would definitely recommend it to others. More
by Kwo4425
August 14, 2016
Horrible experience with this dealer. Yolanda was the sales representative in Russnak of Audi in PASSSDENA DEALER. Very npofacianal , didn't want to bother herself to give me a chance to t Yolanda was the sales representative in Russnak of Audi in PASSSDENA DEALER. Very npofacianal , didn't want to bother herself to give me a chance to test drive the Audi Q7. First thing she asked me is that if can afford $900.00 a month without even test drive . First I need to drive the car then we can go over pricing. If I would get a chance to test drive I might fall in love that care and pay $1000.00 a month. Right there you are a loser already RUSSNAK OF AUDI BECAUSE OF YOU SALES REPRESENTATIVE. Secondary, I asked the front desk for another salesperson so I can test drive the car and she sad that I need to wait 20 minutes since there was no sales representative available Afterwords, I left the dealer and call to tall to a manager to talk about my experience with there service never received the call back from him. I'll tell about my experience all of my friends about Russnak of Audi in PASSSDENA how horrible is there service👎👎👎👎👎👎👎👎👎👎🖓🖓🖓🖓🖓🖓 More
by Hamlet
Employees Worked With
Other Employees :
Johnny Borja, Vincent Stamegna, Christian Bolton, Arbi Josephian, George Pau, Omega Chambers, Daniel Allen, Michael Parrish
August 13, 2016
always fantastic service! always great service. i can always count on vince and the team to take care of all my car needs. always consistent and good. thank you. always great service. i can always count on vince and the team to take care of all my car needs. always consistent and good. thank you. More
by megs
Employees Worked With
Vincent Stamegna
