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Audi Pasadena
Pasadena, CA
1,017 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,017 reviews
August 14, 2016
Horrible experience with this dealer. Yolanda was the sales representative in Russnak of Audi in PASSSDENA DEALER. Very npofacianal , didn't want to bother herself to give me a chance to t Yolanda was the sales representative in Russnak of Audi in PASSSDENA DEALER. Very npofacianal , didn't want to bother herself to give me a chance to test drive the Audi Q7. First thing she asked me is that if can afford $900.00 a month without even test drive . First I need to drive the car then we can go over pricing. If I would get a chance to test drive I might fall in love that care and pay $1000.00 a month. Right there you are a loser already RUSSNAK OF AUDI BECAUSE OF YOU SALES REPRESENTATIVE. Secondary, I asked the front desk for another salesperson so I can test drive the car and she sad that I need to wait 20 minutes since there was no sales representative available Afterwords, I left the dealer and call to tall to a manager to talk about my experience with there service never received the call back from him. I'll tell about my experience all of my friends about Russnak of Audi in PASSSDENA how horrible is there service👎👎👎👎👎👎👎👎👎👎🖓🖓🖓🖓🖓🖓 More
by Hamlet
Employees Worked With
Other Employees :
Johnny Borja, Vincent Stamegna, Christian Bolton, Arbi Josephian, George Pau, Omega Chambers, Daniel Allen, Michael Parrish
August 13, 2016
always fantastic service! always great service. i can always count on vince and the team to take care of all my car needs. always consistent and good. thank you. always great service. i can always count on vince and the team to take care of all my car needs. always consistent and good. thank you. More
by megs
Employees Worked With
Vincent Stamegna
August 13, 2016
Excellent and prompt service I brought my car for a recall update. The service was excellent and fast. Loved that my car was washed also when I picked up. I brought my car for a recall update. The service was excellent and fast. Loved that my car was washed also when I picked up. More
by Aline Y
Employees Worked With
Vincent Stamegna
August 07, 2016
in for for minor details in for some minor details and the service department took care of them as if they were major repairs, kudos to them for being so diligent. in for some minor details and the service department took care of them as if they were major repairs, kudos to them for being so diligent. More
by S4
Employees Worked With
Eagen
August 07, 2016
Fantastic, fast and thorough service! Having worked with Vince during my visits, I always receive top notch service. Super knowledgeable, detailed, efficient, and patient even when I scare Having worked with Vince during my visits, I always receive top notch service. Super knowledgeable, detailed, efficient, and patient even when I scare myself easy thinking there's something wrong with my A3 when it's nothing major. Definitely would not go elsewhere! More
by sabrina1091
Employees Worked With
Vincent Stamegna
August 04, 2016
Best sales service, no pressure. Best sales experience I have ever had from any dealership, patience, thorough, helpful, knowledgeable, swift, and no pressure. Omega is the best sales Best sales experience I have ever had from any dealership, patience, thorough, helpful, knowledgeable, swift, and no pressure. Omega is the best sales rep I've met. More
by Brotherlin98
Employees Worked With
Omega Chambers
August 04, 2016
Henry is the best! This is my 4th Audi and I ALWAYS get the best, most prompt, friendly and efficient service from Henry when I get my cars serviced. This is my 4th Audi and I ALWAYS get the best, most prompt, friendly and efficient service from Henry when I get my cars serviced. More
by Heidi Vincent
Employees Worked With
July 30, 2016
Always Excellent I have never been disappointed with the service at Rusnak, and I'm three Audi's in! I highly recommend Audi service at Rusnak to anyone. I have never been disappointed with the service at Rusnak, and I'm three Audi's in! I highly recommend Audi service at Rusnak to anyone. More
by Sugarcube
Employees Worked With
July 30, 2016
One of the best experiences! We went in to Rusnak to take a look at the Q3 & Q5 and met Yolanda. She was super helpful and definitely helped make our decision easier. We were stuc We went in to Rusnak to take a look at the Q3 & Q5 and met Yolanda. She was super helpful and definitely helped make our decision easier. We were stuck between both vehicles and we took them out for a test drive and she beat any other price we had! Will definitely be back in the future! More
by Meri Galfayan
Employees Worked With
Yolanda Conrad
July 29, 2016
Quick, Smooth, Hassel Free This was our second time trading in two vehicles each time. Our salesman provided excellent service making a normally stressful decision smooth and ea This was our second time trading in two vehicles each time. Our salesman provided excellent service making a normally stressful decision smooth and easy!! Thank you Hector Marin! More
by Swissdriver
Employees Worked With
Hector Marin
