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Audi Pasadena
Pasadena, CA
1,018 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,018 reviews
June 17, 2016
Easy service Getting car serviced is typically a pain, but this was super easy. Everyone was efficient and polite. Ca was done early in the day as promised. Getting car serviced is typically a pain, but this was super easy. Everyone was efficient and polite. Ca was done early in the day as promised. More
by Renee
Employees Worked With
Vincent Stamegna
June 16, 2016
Awesome I used to dread all car dealership interactions, which have been quite a lot as we change our cars frequently. Omega at Rusnak Pasadena rocks! He is s I used to dread all car dealership interactions, which have been quite a lot as we change our cars frequently. Omega at Rusnak Pasadena rocks! He is smart, fast, reasonable and very personable. We trust him and will lease all of our cars through him going forward More
by Rosi777
Employees Worked With
Omega Chambers
June 04, 2016
Nice new Q7 Everything was great except the wait time to see finance which really impacted the overall experience in a negative way. The rest was top rate. Everything was great except the wait time to see finance which really impacted the overall experience in a negative way. The rest was top rate. More
by cb12345
Employees Worked With
None of the above as I leased.
June 02, 2016
Review Vince, the service advisor is great. I have requested him for years. He is friendly, helpful and knowledgable. Would highly recommend the serv Vince, the service advisor is great. I have requested him for years. He is friendly, helpful and knowledgable. Would highly recommend the service to anyone. More
by audiowner
Employees Worked With
Vincent Stamegna
May 24, 2016
Scheduled Audi Care Maintenance and Brake Replacement Always exceptional service! We brought our Audi in for a routine 35,000 mile service. While there, our front and back brakes needed to be replaced. Always exceptional service! We brought our Audi in for a routine 35,000 mile service. While there, our front and back brakes needed to be replaced. Henry made sure the work got done and was ready to go the same day. Henry and his colleagues are always great to work with and are top notch when it comes to repairs on your vehicle. More
by ddirks
Employees Worked With
May 24, 2016
Good service. The only thing is that the right engine mount wasn't replaced as recommended. I'll get more specifics and bring my car back. The only thing is that the right engine mount wasn't replaced as recommended. I'll get more specifics and bring my car back. More
by jeffrey.kaye
Employees Worked With
May 20, 2016
Schedule Maintenance; Battery Replacement Vince is always easy to work with and friendly. I appreciate his efficiency. Also, the shuttle service is nice perk to get me back home. Vince is always easy to work with and friendly. I appreciate his efficiency. Also, the shuttle service is nice perk to get me back home. More
by cragnottic
Employees Worked With
Vincent Stamegna
May 17, 2016
Last scheduled check up Always easy to work with and pleasant staff. Loner, rental, car was quickly obtained so I could go about my day. All employees knowledgeable on any qu Always easy to work with and pleasant staff. Loner, rental, car was quickly obtained so I could go about my day. All employees knowledgeable on any questions about my car. More
by Jfischer
Employees Worked With
Vincent Stamegna
May 14, 2016
Replace rear brakes The Rusnak service team is very well trained, polite and respectful of me as a customer. Vince is a fine service rep (replacing Larry who was great) a The Rusnak service team is very well trained, polite and respectful of me as a customer. Vince is a fine service rep (replacing Larry who was great) and I particularly appreciate the provision of an Audi loaner when my car is in for service. More
by Bill
Employees Worked With
Vincent Stamegna
May 11, 2016
Great service and great deal. Rick Torres is a great guy best sales person I've worked with in my 30 years of buying cars. Very easy dealer to work with and fast. Henry Rick Torres is a great guy best sales person I've worked with in my 30 years of buying cars. Very easy dealer to work with and fast. Henry More
by Henry Hancock
Employees Worked With
Rick Torres
