Back

Audi Pasadena

Pasadena, CA

4.9
1,018 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
Contact Dealership

2965 E. Colorado Blvd

Pasadena, CA

91107

Directions

By Type

Showing 1,018 reviews

May 10, 2016

Good service Sales experience were good However new car coming the a lose stripe near by the sun roof. Don't you think you ask for too much?(25 words min) More

by Housewife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tez Chu
May 24, 2016 -

Audi Pasadena responded

Thank you for the great review. I apologize about the word count for DealerRater, but we do appreciate your feedback! Thank you for choosing us. -Niko Dietier Karvunidis, General Manager

May 10, 2016

Responsive and considerate Egan was thorough, professional and friendly. I liked him very much and we both have something in common: we both collect pens! Fun to meet another More

by pat in pasadena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan Quam
May 24, 2016 -

Audi Pasadena responded

Thank you for the great review, and thank you for recognizing Egan! He will enjoy reading your kind words! Thank you for choosing Rusnak/Pasadena Audi. -Niko Dietier Karvunidis, General Manager

May 10, 2016

Outstanding! Best car buying experience from beginning to end. I got the A3 I wanted thanks to Larry Gootkin and Ricardo Torres. Both were super friendly, knowledg More

by Warren Wong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin, Ricardo Torres
May 24, 2016 -

Audi Pasadena responded

Warren, I am happy to learn that this was your "best car buying experience" ever! Thank you for recognizing Larry and Ricardo. I am happy they were both kind, attentive, and professional. We look forward to working with you in the future. Thank you for choosing Rusnak Pasadena/Audi and thank you for the great review! -Niko Dietier Karvunidis, General Manager

May 05, 2016

Great experience! I thought the service was excellent. I worked with Egan, who met me on time, explained everything to me thoroughly and took care of the car. He was pl More

by Charlotte Saulny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan
May 16, 2016 -

Audi Pasadena responded

Charlotte, I am glad that you received excellent customer service from Egan. Thank you for the fantastic review. We look forward to working with you in the future. -Niko Dietier Karvunidis, General Manager

May 05, 2016

service review great experience with service advisor and all of the rest of the staff I interacted with. Never have had any complaints with service personnel or the More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
May 16, 2016 -

Audi Pasadena responded

Larry, I am happy that you had a fantastic experience during your service visit. Thank you for the great review. -Niko Dietier Karvunidis, General Manager

May 04, 2016

JOHNNY WAS FANTASTIC! Wonderful customer service, fantastic communication and overall made me feel welcome and addressed all my concerns. Rusnak will be my go-to for all my More

by Karen_Ayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
May 16, 2016 -

Audi Pasadena responded

Karen, Thank you for the great review. I am glad that you received attentive, friendly and professional customer service. We look forward to working with you in the future! -Niko Dietier Karvunidis, General Manager

May 04, 2016

Audi 15k Service Everything went well. I got a great loner car to use during the service of my car. Everyone was genuine about wanting to help me. I picked up my car w More

by Melissa Hon Tsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
May 16, 2016 -

Audi Pasadena responded

Melissa, I am glad that everything went well, and that everyone provided excellent customer service. Thank you for the great review. We look forward to working with you in the future.-Niko Dietier Karvunidis, General Manager

April 30, 2016

My Audi Service Egan Kwan was very helpful and took care of my questions. The cashier was also pleasant and efficient. There was a delay of almost 10 minutes to r More

by Love my Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan Kwan
May 09, 2016 -

Audi Pasadena responded

Thank you for the great review. I am happy that you had an overall pleasant experience, but I do apologize about the delay in retrieving your vehicle. We will be sure to work on this. Thank you for the great feedback. -Niko Dietier Karvunidis, General Manager

April 28, 2016

Trustworthy, hard working, and fair! I had, by far, the best car buying experience at this dealership! Cesar Zavala quickly responded to all of my numerous text and email questions throug More

by steadfast8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Zavala, Ricardo Torres, Pano Argyropoulos
May 09, 2016 -

Audi Pasadena responded

Kevin, Thank you for the awesome review! I am glad you had a fantastic purchasing experience! I am glad that everyone you encountered was helpful, friendly and willing to go the extra mile to ensure you were happy during your visit. Thank you for recognizing Cesar, Ricardo and Pano. They will appreciate your kind words. Enjoy your beautiful Audi S7! Thank you for choosing Rusnak/Pasadena Audi. -Niko Dietier Karvunidis, General Manager

April 23, 2016

Owner of S6 Great service and customer service timely performance and delivery followed by phone call , awesome and quality work, I would recomend them to frien More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
May 02, 2016 -

Audi Pasadena responded

Ed, thank you for the great review! I am happy that Jared answered all of your questions, and was professional and courteous throughout your purchasing experience. Thank you for working with us,and enjoy your new Audi! -Niko Dietier Karvunidis, General Manager

May 02, 2016 -

Audi Pasadena responded

Ed, thank you for the great review and for recognizing Johnny and the rest of the team. I am happy that everyone you have encountered has been friendly and professional. Thank you for choosing Rusnak/Pasadena Audi! We look forward to working with you again.-Niko Dietier Karvunidis, General Manager

...
78
...