Audi Pasadena

Great Experience I received great customer service from Arbi. He was very professional. He explained every details of my new car and answered all my questions. Than I received great customer service from Arbi. He was very professional. He explained every details of my new car and answered all my questions. Thank you Arbi. More

Painless car buying experience Ivan is very easy to work with. He is all about transparent on price and providing great service. This made car purchasing a painless experience! Ivan is very easy to work with. He is all about transparent on price and providing great service. This made car purchasing a painless experience! More

Best car buying experience, truly great My husband and I came to Rusnak a couple of days ago because our lease on our old Audi was about to be over. From the moment we walked in, Danny Ranft My husband and I came to Rusnak a couple of days ago because our lease on our old Audi was about to be over. From the moment we walked in, Danny Ranft treated us in the most professional and friendly way. He made the whole car buying process seem so effortlessly. He also took good care of our old car, because it had some dings and scratches. If you want truly exceptional service, and not a pushy sales person, go see Danny ( he is the lease specialist ). More

A 5000 miles oil service. Johnny Borja is extremely acomodating and eager to help. I bought five different Audi's in less than five years. I never had an issue Audi did not res Johnny Borja is extremely acomodating and eager to help. I bought five different Audi's in less than five years. I never had an issue Audi did not resolve. Over all, I can rate Audi of Pasadena with five stars plus. More

Excellent customer service. Excellent services. Better than I expected. I got my car back on time and my car is very clean. The service is much better than last time. Excellent services. Better than I expected. I got my car back on time and my car is very clean. The service is much better than last time. More

Johnny Borja is Amazing! Johnny Borja makes this experience so easy. Even though I have the Audi A3 Diesel and am very angry with Audi right now, I was able to put that aside Johnny Borja makes this experience so easy. Even though I have the Audi A3 Diesel and am very angry with Audi right now, I was able to put that aside due to Johnny's charm and expertise. On my first service on this car I was out within two hours. This is so important for a busy working woman. More

Nice, Professional and Great Service I scheduled my appointment on a Saturday morning and was nicely greeted by the valet. Vincent and the entire Audi team was a pleasure to deal with. Th I scheduled my appointment on a Saturday morning and was nicely greeted by the valet. Vincent and the entire Audi team was a pleasure to deal with. The experience was fast and professional. Always happy to have my car serviced as Rusnak Audi because the staff really takes care of you and makes you feel important. More

Great service I was able to make a service appointment the week of and dropped my car off sat morning. At drop off, was promptly greeted and assisted. Car was rea I was able to make a service appointment the week of and dropped my car off sat morning. At drop off, was promptly greeted and assisted. Car was ready and cleaned at the promised time. More

Easy in, easy out Took my new Q3 in for its first service. Scheduling the appointment was quick and easy. Showed up in the morning and they set me up in a loaner and I Took my new Q3 in for its first service. Scheduling the appointment was quick and easy. Showed up in the morning and they set me up in a loaner and I was on my way to work in less than 10 minutes. When I returned the car was ready and waiting with all work delineated on the paperwork and verbally explained. Egan was a pleasure to deal with. Happy to get service at Rusnak Audi More

Excellent customer service Johnny Borja is my service advisor. He really cares about his clients and sees that their needs are met. He is friendly and efficient, and never lets Johnny Borja is my service advisor. He really cares about his clients and sees that their needs are met. He is friendly and efficient, and never lets me down. More