Audi Pasadena

Great Customer Service Purchased an Audi A6 from pacific Audi which after 8 days was leaking coolant and had a cracked water tank. I called Rusnak Audi and was taken care fr Purchased an Audi A6 from pacific Audi which after 8 days was leaking coolant and had a cracked water tank. I called Rusnak Audi and was taken care from the moment I opened my door to discovering the my recently purchased car (not from Rusnak) needed maintenance much can sooner than expected to providing me a rental within an hour after that. Egan and his coworkers were great and made the process effortless. More

Scheduled 15K Service Henry Perez, our assigned service manager, is fabulous. He knows us by name and knows our cars. It is a pleasure to deal with him. Our car was well Henry Perez, our assigned service manager, is fabulous. He knows us by name and knows our cars. It is a pleasure to deal with him. Our car was well serviced and ready when he said it would be. It would be hard to ask for a better experience. More

Service Came in for a minor service repair. Asked how long it would take and they said 30 minutes. As if on que, 30 minutes later my car was being pulled out Came in for a minor service repair. Asked how long it would take and they said 30 minutes. As if on que, 30 minutes later my car was being pulled out of the shop. A couple of signatures and I was gone. Great, friendly service. More

car serviced Great service! Henry is exceptional and accommodating. He informs me of what I need to have done and goes over every detail completely. He has earned Great service! Henry is exceptional and accommodating. He informs me of what I need to have done and goes over every detail completely. He has earned my trust over the past 7 years. More

Bought a new car from Rusnak I bought a new audi on January 30th and absolutely love it! We received excellent service, sales people were friendly and the buying process was smoot I bought a new audi on January 30th and absolutely love it! We received excellent service, sales people were friendly and the buying process was smooth and fast! More

Great Salesman...Lalit Hemrajani Had a great experience at Ruznak Audi...Lalit our salesman made us feel at home and answered every question we had....would definitely come back for o Had a great experience at Ruznak Audi...Lalit our salesman made us feel at home and answered every question we had....would definitely come back for our next Audi More

5000 mile service Great friendly place. Very clean and have a nice waiting area. I plan on buying my second Audi this summer. They make the buying experience very eas Great friendly place. Very clean and have a nice waiting area. I plan on buying my second Audi this summer. They make the buying experience very easy More

Excellent Service (Again) Rusnak Audi continues to be my favorite auto dealer all time. Sales and service staff are professional and friendly. They make owning an Audi a grea Rusnak Audi continues to be my favorite auto dealer all time. Sales and service staff are professional and friendly. They make owning an Audi a great experience. More

Vince is the man I service all my Audis and Porsches here and Vince at Audi is the man I rely on for great service. He goes out of his way to get my car done and he ev I service all my Audis and Porsches here and Vince at Audi is the man I rely on for great service. He goes out of his way to get my car done and he even called AUDI USA to get approval on an item right after my warranty ran out 10 days before the problem came up. Vince is the Man... Danny More

EXCELLENT SERVICE. THE SERVICE ADVISOR WAS VERY POLITE AND KNOWLEDGEABLE. CALLED ME AND GAVE ME THE UPDATES. HE ASKED ME IF I NEEDED A LIFT BACK TO WORK. I HAD MY RIDE THE SERVICE ADVISOR WAS VERY POLITE AND KNOWLEDGEABLE. CALLED ME AND GAVE ME THE UPDATES. HE ASKED ME IF I NEEDED A LIFT BACK TO WORK. I HAD MY RIDE ALREADY. LATER HE CALLED AND MAID SOME RECOMMENDATIONS. THAT CAR WAS GOING TO BE READY IN ONE HOUR. More