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Audi Pasadena
Pasadena, CA
1,015 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,015 reviews
October 26, 2015
V impressed with sales staff & service dept equally good Leased an Audi A5 convertible from here with the help of Omega Chambers. Super lovely guy to work with and got us in the car we have been wanting for Leased an Audi A5 convertible from here with the help of Omega Chambers. Super lovely guy to work with and got us in the car we have been wanting for a long time. He was very knowledgable and willing to help every step of the way. Service dept have been fab since we've had the car as well. Good job! More
by AndyT
Employees Worked With
Omega Chambers
October 23, 2015
first class dealership no surprises. great service. very clean and don't have to wait. I like that the staff is still the same after so many years. no surprises. great service. very clean and don't have to wait. I like that the staff is still the same after so many years. More
by rob
Employees Worked With
October 22, 2015
Top notch service & selection! Highly recommend Rusnak/Pasadena Audi. Truly appreciate all the help and excellent service from Claudia, Eric, Ivan, and Omega. Top notch service & se Highly recommend Rusnak/Pasadena Audi. Truly appreciate all the help and excellent service from Claudia, Eric, Ivan, and Omega. Top notch service & selection. Top notch team! More
by Artgirlofvenice
Employees Worked With
Claudia and Eric Witt. , Omega Chambers, Ivan Lai
October 22, 2015
Setvice As usual Johnny Borja is always the best. He is always attentive, thouroughnand always follows through. It is a pleasure to take my car for servicing As usual Johnny Borja is always the best. He is always attentive, thouroughnand always follows through. It is a pleasure to take my car for servicing. More
by Mjhorton
Employees Worked With
Johnny Borja
October 21, 2015
great expereince Vincent Stamegna was a pleasure to work with I will be coming back because on his professionalism. Everything was handled like he said and very punc Vincent Stamegna was a pleasure to work with I will be coming back because on his professionalism. Everything was handled like he said and very punctual More
by alxb4
Employees Worked With
Vincent Stamegna
October 21, 2015
Another great experience. Danny made everything so easy. Every aspect of this deal was covered by him in an extremely professional manner. This is why I come back to Rusnak o Danny made everything so easy. Every aspect of this deal was covered by him in an extremely professional manner. This is why I come back to Rusnak over and over. Great service. More
by Shant
Employees Worked With
Danny Ranft
October 20, 2015
Services Amazingly attentive and friendly and fast. I will drive all the way to Pasadena for service from Studio city. Jonny was great and made it very easy an Amazingly attentive and friendly and fast. I will drive all the way to Pasadena for service from Studio city. Jonny was great and made it very easy and accommodating by getting me a loaner car asap More
by Lxsteinberg
Employees Worked With
Johnny Borja
October 16, 2015
Johnny helped me replace my brakes. He is always very helpful and pleasant to speak with. I believe he is very good at his job and recommends only what he feels is necessary (i.e. does n He is always very helpful and pleasant to speak with. I believe he is very good at his job and recommends only what he feels is necessary (i.e. does not push me to replace part merely to make money). More
by mcianciulli20
Employees Worked With
Johnny Borja
October 02, 2015
5K service of 2015 Q5 Asked and received a review of the services performed for 5K. Our family currently owns 3 varieties of Audi vehicles all purchased and services at Rus Asked and received a review of the services performed for 5K. Our family currently owns 3 varieties of Audi vehicles all purchased and services at Rusnak: '07 A4 2.0 wagon, '14 S5 coupe and '15 Q5. Requested a specific past service record of A4 and received it in a timely fashion. More
by irishgal
Employees Worked With
Vincent Stamegna and another gentleman who assisted him on 10/1 8:00am appointment. He handled my entire intake appointment for Vince very capably.
October 02, 2015
Excellent! Henry Perez from the service dept was so professional and helpful. Excellent service! Work performed was well done. Car returned promptly and immacul Henry Perez from the service dept was so professional and helpful. Excellent service! Work performed was well done. Car returned promptly and immaculate. Rusnak always comes through!. More
by qtesq
Employees Worked With
